Job Description

Description

Windows Desktop Engineering involves defining, developing, maintaining and advising on the effective use of the Publix Information technology architecture in the Corporate environment.

* Software and hardware architecture design, installation, configuration, integration and support
* Enterprise system management
* Problem determination and resolution
* Project team participation
* New technology awareness, research and system integration with a focus on system security

Required Qualifications
* Bachelors Degree in computer science or an analytical discipline, or equivalent experience,
* 2 years experience supporting Windows systems and related infrastructure software and hardware in a medium to large environment,
* experience with multiple hardware vendor platforms,
* in-depth Windows 10 support experience,
* in-depth Office 365 support experience,
* experience in creating and managing group policy objects, and
* strong analytical, problem-solving, and conceptual skills.

Preferred Qualifications
* 3 years of experience designing, planning, implementing, and supporting large releases,
* experience securing diverse technologies, platforms, and applications,
* in-depth experience implementing, migrating, managing and administering Windows 10 desktop operating systems in a large corporate environment,
* expertise with a broad range of server-based technologies including Active Directory, Enterprise Connect, and Microsoft SCCM,
* experience supporting desktop productivity software (MS Office, Adobe, Internet Explorer, Edge, Chrome, Etc.),
* experience managing Windows in an enterprise environment (Group Policy, vulnerability detection and remediation, browser security, etc.),
* in-depth knowledge of multiple hardware vendor platforms (desktops, laptops, tablets, thin clients and printers),
* in-depth knowledge of Secure Configuration Management (SCM) methodologies and best practices
* strong experience with Open Database Connectivity (ODBC) interface,
* experience supporting software and peripherals in the corporate offices, manufacturing plants, warehouses, and distribution facilities,
* strong experience working in HP Service Manager, working incidents to completion,
* experience with automating application installation and configuration,
* in-depth understanding of System Development Lifecycle (SDLC) methodologies,
* ability to anticipate and identify issues that conflict with security and compliance requirements,
* ability to resolve complex business and technical issues by making decisions using sound business judgment,
* experience leading projects from requirements through implementation,
* experience working in a process structured environment which includes Change Management, Incident/ Problem Management and Disaster Recovery Preparedness,
* solid understanding of the functional and operational practices necessary to operate in a highly available, highly secure, and highly regulated environment to meet business and compliance requirements