Assoc, IT Customer Services
Posted on: 26 Jan 2021
Rockwall, TX
Job Description
Description:
L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers' mission-critical needs. The company provides advanced defense and commercial technologies across air, land, sea, space and cyber domains. L3Harris has approximately $18 billion in annual revenue and 48,000 employees, with customers in more than 100 countries.
Duties and Responsibilities:
Provides technical support for computers and associated networks. Installs; troubleshoots; services; and repairs personal computers; network equipment such as servers; modems; multiplexers; related PC software; telephones; cables; and connectors. Provides personal computer; hardware; and software support. Connects personal computers and terminals to existing data networks. Maintains trouble logs. Instructs users in the use of personal computers and networks. Investigates information; network; and communications needs of users; and makes recommendations regarding software and hardware purchases. Performs basic PC and network software programming.
Required Education and Experience:
* Associates Degree in related discipline or equivalent experience
* Minimum two (2) years experience providing first level support
* Advanced Internet Explorer, Windows 7 and Windows 10 knowledge.
* O365 Knowledge
* Mobile device configuration and inventory
* MDT
* A+ and MCITP Certifications Preferred
* Ability to clearly and effectively communicate with customers
* Ability to obtain and maintain a Secret Clearance
L3Harris Technologies
New York, New York
L3 Technologies, Inc. provides aircraft sustainment, simulation and training, night vision and image intensification equipment, and security and detection systems used on military, homeland security, and commercial platforms in the United States and internationally. It operates in three segments: Intelligence, Surveillance and Reconnaissance (ISR) Systems; Communications and Networked Systems; and Electronic Systems. The company offers engineering, modernization and sustainment, space avionics and imaging payload, counter unmanned aircraft systems mission, cyber and electronic warfare, special mission command and control, modeling and simulation, and life cycle support services for ISR, airborne sensor, warrior sensor, space and sensor, aircraft, and intelligence and mission systems, as well as for military aviation services and advanced programs.
It also provides network and communication systems, secure communications products, radio frequency components, satellite communication terminals and space, microwave and telemetry products, and secure data links in broadband communication, naval power, space and power, maritime sensor systems, and advanced communications.
In addition, the company offers components, products, subsystems, and systems, as well as related services to military and commercial customers in commercial aviation solutions, precision engagement systems, link training and simulation, and security and detection systems. It serves the United States (U.S.) Department of Defense and its prime contractors, the U.S. Government intelligence agencies, the U.S. Department of Homeland Security, foreign governments, and commercial customers.
The company was formerly known as L-3 Communications Holdings, Inc. and changed its name to L3 Technologies, Inc. in December 2016. L3 Technologies, Inc. was founded in 1997 and is headquartered in New York, New York. As of June 29, 2019, L3 Technologies, Inc. operates as a subsidiary of L3Harris Technologies, Inc.
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IndustryTelecommunications
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No. of Employees31, 000
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Website
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Jobs Posted2405
