Job Description

Job Summary
9/2020
JOB SUMMARY
At Houston Methodist, the Mobility Technician is responsible for assisting clinical staff and members of the interprofessional healthcare team, as assigned, under the direct supervision of clinical staff within inpatient setting. This position performs delegated activities that include but are not limited to patient mobility, infection control processes, assisting patients in practicing exercises or functional activities, transporting patients to and from treatment areas, inspecting and maintaining equipment, stocking and supplying procurement, and a variety of basic clerical functions. The Mobility Technician position delivers exceptional patient care per guidelines established by the department to ensure optimal patient safety and customer service and practices Patient and Family-Centered Care.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS
oProvide personalized care and service by consistently demonstrating our I CARE values:
-INTEGRITY: We are honest and ethical in all we say and do.
-COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
-ACCOUNTABILITY: We hold ourselves accountable for all our actions.
-RESPECT: We treat every individual as a person of worth, dignity, and value.
-EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
oFocuses on patient/customer safety
oDelivers personalized service using HM Service Standards
oProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
oIntentionally rounds with patients/customers to ensure their needs are being met
oInvolves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 20%
1.Functions as a team member, responding willingly and positively to colleagues needs for assistance and partnership. Promotes a positive work environment with the interprofessional care team. Problem-solves, assists other techs and Patient Care Assistants, managing several ongoing priorities with minimal supervision. (EF)
2.Works collaboratively with the department nursing staff and physicians, providing assistance to patients, based on previously identified needs, in practicing post-surgical or strengthening exercises or functional activities, utilizing safety measures at all times in regards to patient care. (EF)
3.Initiates contributions towards improvement of department scores for turnover/retention/employee satisfaction on unit-based scorecard, i.e. peer-to-peer accountability. (EF)

SERVICE - 30%
1.Follows the patient and family-centered care standards and provides direct patient care as appropriate. Assists with delegated treatment plan activities that include but are not limited to: patient mobility, transporting patients to and from treatment areas, assisting patients in and out of bed, assisting with lifts, ambulating patients, assisting patient for wound care treatments and for wound rounds. (EF)
2.Gathers patient information prior to assign patients treatment session. Plans and organizes materials and supplies in the appropriate work areas prior to patient arrival, including but not limited to cleaning/disinfecting, gathering equipment. Assists with equipment inspection, maintenance and storage, and supply procurement, keeping hallways and room egress free of clutter. (EF)
3.Assists with responding to patient falls, acts as a first line steward of service recovery, and assists and provides information related to re-enforcing safety awareness and home exercise programs for patients. ( (EF)
4.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction on unit-based scorecard, i.e. bedside shift handoff/report. (EF)

QUALITY/SAFETY - 20%
1.Collaborates and communicates with interprofessional team the patients response to delegated activities. May, if requested, maintain accurate and complete documentation of patient care procedures performed. Provides for the privacy of patients and families, keeping the safety of the patient in mind. (EF)
2.Supports initiatives to prevent conditions such as pressure injuries, patient falls, and hospital-acquired infections by following infection control processes and conducting hand hygiene audits. (EF)
3.Identifies opportunities for process improvement providing recommendations impacting quality and safety targets on the unit-based scorecard, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team. Contributes to meeting department and hospital targets for quality and safety. (EF)

FINANCE - 15%
1.Assists in gathering data for quality improvement projects, daily charge reconciliation for productivity and inventory of supplies in the department. (EF)
2.Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Meets labor productivity standards by effectively managing established daily responsibilities and assignments. Role models effective time management and coordinates colleagues to meet the overall demands of the unit. (EF)

GROWTH/INNOVATION - 15%
1.Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a Mobility Technician. Fosters a positive and constructive patient care environment by engaging co-workers in learning opportunities that are valuable and in alignment with department objectives. (EF)
2.Offers innovative solutions through participation in performance improvement hospital projects and department shared governance activities. Completes and updates the individual development plan (IDP) on an on-going basis, including the development of advanced skills. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION REQUIREMENTS
oHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE REQUIREMENTS
One of the following:
oOne year Patient Care Assistant/Nursing Assistant work experience in an acute care hospital, long-term acute care hospital or equivalent
oSix months therapy experience, e.g. PT/OT/Rehab Tech
oNursing student who has completed first clinical rotation

CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED
oAmerican Heart Association BLS

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
oDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
oSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
oAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
oDemonstrates independence and exercises judgment in interactions with physicians, interprofessional care team, patients and their families
oDisplays strong time management skills
oAdapts to multiple ongoing priorities with minimal supervision including but not limited to organizing workflows and actively participating in problem-solving
oDemonstrates ability to access information both in the department and within the hospital system to support the department and interprofessional health care team as appropriate
oPossesses competent computer knowledge. Operates multiple computer systems including electronic health records and Microsoft Office (Word, PowerPoint, & Excel) to maintain patient information

SUPPLEMENTAL REQUIREMENTS
Work AttireYes/No
Uniform No
ScrubsYes
Business professionalNo
Other (dept approved) Yes

On-Call* No (for Non-Exempt or Exempt jobs)
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Event, etc) regardless of selection above.

Travel**
May require travel within Yes
Houston Metropolitan area

May require travel outside No
of Houston Metropolitan area

**Travel specifications may vary by department.

Please note any other special considerations to this job: __________________________

Equal Employment Opportunity
Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor priority referral Protected Veterans requested.

Company Profile
Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. Houston Methodist is consistently ranked in U.S. News & World Reports Best Hospital list and was recently named the number one hospital in Texas. FORTUNE magazine has placed Houston Methodist on its annual list of 100 Best Companies To Work For since 2006. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 1,119 licensed beds, 67 operating rooms and over 6,000 employees, Houston Methodist offers complete care for patients from around the world.