Job Description

Nalco Water, an Ecolab Company, seeking an Application Specialist in our Downstream group in Pittsburgh, PA. If you are a passionate technical professional that likes to work in an autonomous, hands-on environment, we invite you to apply for future opportunities.

This is your opportunity to join a large growing company offering a competitive base salary and benefits. You will be primarily responsible for working with Sales Representatives on executing service plans in strategic district accounts. This will involve the completion of agreed upon contractual services in your assigned accounts and providing customers with problem solving support. You will also assist District Sales Representatives with start-ups of both new applications in current customers, and in transitioning competitively-held accounts to Nalco Champion. This position will also require you to build strong relationships with your assigned customer base to generate a high level of customer satisfaction.

Whats in it For You:

* Enjoy a paid training allowing you to learn from successful professionals
* Opportunity for a long term, advances career path in service, sales, or management
* Access to best in class resources, tools, and technology
* Grow your income as you drive growth
* Thrive in a company that values a culture of safety to include top-notch training and personal protection equipment
* Comprehensive benefits package starting day 1 of employment-medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more!

What Will You Do:

* Ensures a safe work environment, promotes a safety culture and actively works to achieve goal zero. Promptly reports every incident, near miss, or injury to leader as soon as feasibly possible
* Supports services include: sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities.
* Delivers chemical to customers as needed following DOT requirements
* Conducts regular inventory per the customer requirements and records in appropriate place
* Engages in problem-solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
* Assist Sales Reps with start-ups of new applications in both existing customer and in new accounts, site surveys, product application audits and field evaluation of new products.
* Installs, modifies, maintains, and repairs products or equipment that have been purchased by the organization's customers in accordance with service agreements and technical specifications.
* Ability to assess on-site field problems and conduct required testing equipment to return systems to use per customer specifications
* Ensures the accuracy of onsite SDSs and COSHH sheets relating to the chemicals in use
* Directly involved with special projects as assigned
* Conducts analysis on products around service, reliability and performance.
* Trains junior Technical Service Representatives, Application Specialists and customers site Operators
* Assist in the preparation of reports detailing problems and solutions to initiate necessary corrective product modification and/or recommend process changes; lean on this level to execute reporting Assume lead role in maintaining troubleshooting guides/ bulletins and distribution to departments when required
* Assume lead role in maintaining troubleshooting guides/bulletins and distribution to departments when required
* Works with other district personnel toward continuous improvement of policies and procedures resulting in increased customer satisfaction
* Identifies new product/service opportunities

Minimum Qualifications:

* High school diploma or equivalent
* 2 - 3 years of industry experience
* No immigration sponsorship offered

Physical Demands:

* Able to lift and carry 50 pounds
* Have the ability to bend, squat down, and reach above your head
* Ability to climb stairs and ladders

Preferred Qualifications:

* 5+ years of industry experience
* Bachelors Degree
* Advanced customer service skills
* Effective time management, ability to multi-task
* Ability to operate independently with little supervision
* Intermediate communication and interpersonal skills
* Advanced problem-solving skills
* Advanced Mechanical aptitude

Knowledge

* Equipment used at location
* Nalco Champion safety best practices, policies, procedures, etc.
* Inventory principles, process and procedures

About us:

Nalco Water, an Ecolab company, provides safe, sustainable chemistry programs and services to the upstream and midstream oil and gas industry, refineries and petrochemical operations. Through onsite problem solving and the application of innovative technologies, we maximize production, optimize water use and overcome complex challenges in the worlds toughest energy frontiers.

Our Commitment to Diversity and Inclusion

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.