AutoNation

Base Service Technician

Posted on: 23 Jan 2021

Scottsdale, AZ

Job Description

AutoNation Ford Scottsdale

Position Overview

The Base technician possess a general mechanical knowledge of all basic systems of a vehicle and the ability to follow direction of supervisors and/or service publications to perform work satisfactorily.

Who Would I Interact With?
This position interacts daily with Customers, Service Advisors, Service Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.

What are the day-to-day responsibilities?

* Stay current in the latest diagnostic methods and service techniques for the vehicles sold and serviced by the dealership
* Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
* Follow factory and dealership repair procedures when performing warranty work
* Participate in service technician training programs
* Become familiar with latest bulletins, service manuals and other service publications
* Participate in all in-dealership service training activities
* Attend manufacture sponsored service trainings
* Record cause of failure and a description of work done accurately and clearly on all repair orders
* Communicate regularly with service manager, service technician team leader and/or service consultant to confirm repair order information and diagnostic information
* Request parts from the parts department as necessary
* Communicate regularly with the service manager, service technician team leader and/or service consultant to confirm diagnosis, status of repair, road test results and completion of work
* Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals

What are the requirements for this job?

* High School diploma or equivalent
* Ability to read and comprehend written instructions and information
* General mechanical skills
* Must have a valid driver's license
* Ability to drive manual transmission vehicles
* Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely
* Demonstrated customer service skills
* Knowledge of all aspects of automotive repair and maintenance
* Graduate of mechanical vocational trade school or equivalent experience
* Ability to operate an automobile
* Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test Technical or trade school degree preferred

AutoNation is an equal opportunity employer and a drug-free workplace.

AutoNation

Fort Lauderdale, FL

AutoNation, Inc., through its subsidiaries, operates as an automotive retailer in the United States. The company operates through three segments: Domestic, Import, and Premium Luxury. It offers a range of automotive products and services, including new and used vehicles; and parts and services, such as automotive repair and maintenance, and wholesale parts and collision services.

The company also provides automotive finance and insurance products comprising vehicle services and other protection products, as well as arranges finance for vehicle purchases through third-party finance sources. As of December 31, 2018, it owned and operated 326 new vehicle franchises from 239 stores located primarily in metropolitan markets in the Sunbelt region. The company was founded in 1991 and is headquartered in Fort Lauderdale, Florida.

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