Job Description

Job Description

The Resiliency Lead Architect will be responsible for partnering with the various Consumer Technology Platform (CTP), Chief Technology Information Office (CTIO), Operations/Infrastructure, and network teams in implementing a comprehensive resiliency engineering framework. The architect will be responsible for planning, designing, and rolling out proactive resiliency practices which protect customer journeys from disruption and avoid re-engineering costs through the early detection of existing and emerging resiliency threats. The successful candidate will be a strong technologist who is flexible, resilient, an innovative thinker, as well as a natural collaborator with solution architects, software engineers, developers and senior management from across the organization. The Resiliency Architect is expected to lead through influence, communicate effectively through clarity of thought and demonstrated understanding of business and technical requirements. In addition, the candidate must possess strong technical leadership skills and demonstrated success in working with teams particularly in a matrix fashion.

Key Responsibilities:

* Design and roll out robust impact assessment framework that will validate impact of changes to performance of individual applications as well as the consumer technology ecosystem
* Design, develop and implement chaos engineering practices for the consumer technology ecosystem
* Work with performance architects to design performance tests based on customer journeys that will be used to validate performance and resiliency of the consumer technology ecosystem
* Collaborate with operations and application engineering teams to design and execute production game day scenarios that will help enhance emergency response processes
* Provide key SME leadership within Consumer Quality Engineering (CQE) team on resiliency programs and initiatives
* Work closely with LOB Security architects and GTI infrastructure technologists to develop remediation solutions, where appropriate
* Ensure all implemented resiliency solutions have validation plans in place including continuous improvement plans
* Define and implement post-mortem / root-cause analysis processes develop improved testing scenarios based upon analysis
* Develop requirements to enhance observability of performance visuals, implement telemetry controls, and consult on self-healing capabilities for identified/prioritized failure scenarios
* Design self-healing and resiliency patterns

Required Qualifications -

* Bachelor's degree in Computer Science, Telecommunications, Electrical Engineering or related field
* 8-10 years related technical architect experience
* Proficient in engineering cost estimates and economic analyses and models
* Knowledge of wireless technologies standards and protocols (3GPP, Wi-Fi, WiMax, antennas, amplifiers, base stations, propagation, interference, spectrum)
* Proficient in voice, video, and app technologies/protocols (circuit, VoIP, SIP, IMS, AIN, Camel, etc.)
* Proficient in network and system architecture (subsystems, interfaces, hw/sw dependencies).
* Proficient in message and conference systems and networks (multiple media, notification, presence, unified communications, video).
* Knowledge in Network Management, Tools and Protocols (Configuration, IP network Address Management, Perf, Mgmt).
* Understands Virtualization, Storage and Content Delivery Networks (Cloud, CDM, Grid, SAN).
* Proficient in specifying and evaluating architecture requirements for RFXs.

Desired Qualifications -

* Enterprise wide deployment planning and support for mission critical applications for major releases, both business and infrastructure related
* Develops technical documentation on applications and systems
* Ability to work with technical and business-oriented teams