Aetna

Product Support Advisor - DevOps/SRE

Posted on: 22 Jan 2021

Scottsdale, AZ

Job Description

Job Description
As an extended member for CVS Digital Engineering team, you will be immersed in a collaborative, innovative, and technically challenging environment. The platforms we support are essential to the necessity for the members/clients on their health management and improvements. We are looking for skilled candidates who are enthusiastic about learning new and existing technologies in order to deliver exceptional solutions for the production resiliency of the systems. The role incorporates aspects of software engineering and operations. We are combining these skills to come up with better ways of managing and operating applications. The ideal candidate will have min 5+ years of experience in Site Reliability or DevOps Engineering, demonstrated experience in Agile and challenging environment with a large enterprise.

Required Qualifications
At least 5 + years of experience with listed technical skills.
Experience in Incident Management, Change Management and Problem Management.
Experience in Infrastructure Support, Configuration and Release Management.
Experience on Cloud Technologies (AWS, Azure, Google) Microservices, Rancher, Docker, Kubernetes and web APIs
Tools: Oracle, Splunk,.Net,HTML,Nodejs,Java/J2EE,SQL Server
Experience in Implementing Dev OPS, Grafana, istio, Prometheus and APPDynamics
Experience in leading Large production support teams and Managing in a 24/7 support
Knowledge of Application Cloud Security, Networking including DNS, WAF, DHCP, Firewalls and IP routing
Hands-on experience with implementing in-memory caching solutions. Experience on Redis DB is the plus

Preferred Qualifications
Ensuring all production changes are made in accordance with life-cycle methodology and risk guidelines.
Coaching and mentoring team members while having an in-depth Functional knowledge of the application(s) supported and interdependencies.
Applicant should have full understanding of Various API's and Middlewares like Apigee,Vordel, Data power and Nodejs .
Applicant should expertise in configuring,supporting and manage Rancher,Kubernetes and Docker Containerization.
Leading Large production support teams and Managing in a 24/7 support environment
Responsible to establish Site Reliability and Assurance Engineering organization from transforming traditional Service Operations organization with the key focus on
building automation, Self-healing capabilities and platform resiliency frameworks.
Understanding and working knowledge of infrastructure environments.
Excellent problem management skills and relentless drive for root cause and execute measures to reduce repeat occurrence.
Develop strategies to lead continuous improvement opportunities specialized in Enterprise Application & Product Services, Digital Interactive Technologies, DevOps maturity assessments, Cloud migration and Customer Experience management

Education
BS in computer science or related technical discipline

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Aetna

Hartford, CT

Aetna Inc. operates as a health care benefits company in the United States. It operates through three segments: Health Care, Group Insurance, and Large Case Pensions. The Health Care segment offers medical, pharmacy benefit management service, dental, behavioral health, and vision plans on an insured and employer-funded basis. It also provides point-of-service, preferred provider organization, health maintenance organization, and indemnity benefit plans, as well as health savings accounts and consumer-directed health plans.

In addition, this segment offers Medicare and Medicaid products and services, as well as other medical products, such as medical management and data analytics services, medical stop loss insurance, workers’ compensation administrative services, and products that provide access to its provider networks in select geographies. The Group Insurance segment offers life insurance products, including group term life insurance, voluntary spouse and dependent term life insurance, group universal life insurance, and accidental death and dismemberment insurance; disability insurance products; and long-term care insurance products, which provide the benefits to cover the cost of care in private home settings, adult day care, assisted living, or nursing facilities.

The Large Case Pensions segment manages various retirement products comprising pension and annuity products primarily for tax-qualified pension plans. The company provides its products and services to employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups, and expatriates. Aetna Inc. was founded in 1853 and is based in Hartford, Connecticut. As of November 28, 2018, Aetna Inc. operates as a subsidiary of CVS Pharmacy, Inc.

 

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