Job Description

Wyndham is now seeking a Human Resources Manager to join our team at the Wyndham Houston Medical Center location in Houston, Texas.

Job Summary

The Human Resources Manager Level 3 is responsible for the Human Resources department, including but not limited to staffing qualified associates, ensuring employment status compliance, overseeing all aspects of wage, benefit, workers compensation, unemployment, training, implementation and administration, and associate relations inclusive of coaching, counseling and discipline.

Education & Experience

* At least 3 years of progressive Human Resources experience in a hotel or a related industry required.
* Previous management responsibility preferred.
* College course work in related field helpful
* High school diploma or equivalent required.

Physical Requirements

Often Sometimes Rarely
Lifting up to 50 pounds x
Sitting x
Walking x
Standing x
Bending neck x
Twisting neck x
Bending waist (forward or sideways) x
Squatting (crouch or site on one's heels) x
Kneeling x
Crawling x
Reach above shoulder height x
Reach below should height x
Driving x
Stooping x
Pushing x
Pulling x
Talking x
Hearing x
Repetitive motions x

General Requirements

* Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, and approach all encounters with all level of associates and guests in an attentive, friendly, courteous and Count On Me! service-oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by associates and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Attend all hotel required meetings and trainings.
* Participate in M.O.D. coverage as required.
* Maintain regular attendance in compliance with Wyndham Hotels & Resorts Management Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which include wearing nametags.
* Comply with Wyndham Hotels & Resorts Management Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to maintain confidentiality of information.
* Perform other duties as requested by management.

Fundamental Requirements

* Maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
* Motivate, develop, and manage associates according to Wyndham SOPs.
* Ensure compliance with SOPs and procedures in department.
* Ensure the training of department managers, supervisors, and associates on SOPs, report preparation and technical job tasks.
* Associates must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow associates.
* Direct and supervise Human Resources staff (if applicable).
* Prepare and maintain Human Resources budget.
* Maintain thorough and current knowledge of all Human Resources/employee regulations and laws, and ensure that the property is in compliance.
* Participate in EEO, Unemployment, Wage & Hour, Workers Compensation, OSHA, ADA, Immigration and Naturalization Service hearings. Implement policies and programs to guarantee compliance.
* Communicate new policies, information, and directives to all associates.
* Instruct staff in interpretation of HR policies and procedures.
* Ensure staffs compliance with HR policies and procedures.
* Coordinate and monitor recruitment, screening and reference checking of all associates.
* Recruit, interview and recommend all associate hires.
* Set up, approve, and maintain all wage and salary programs, including performance evaluations.
* Recommend and/or approve all associate transitions, i.e. new hire, transfer, promotion, etc.
* Maintain open door policy.
* Monitor and analyze turnover statistics.
* Conduct training classes.
* Update and submit required reports in a timely manner.
* Participate in and monitor safety committee in compliance with Loss Prevention SOPs.
* Become a certified trainer in all current HR training modules.
* Practice positive employee relations, including coaching, counseling & discipline.
* Participate in and monitor orientation programs.
* Develop managers for future advancement.
* Ensure managers are using coaching, counseling and discipline to address issues/concerns.
* Condense and expedite paperwork, develop internal communications, improve record keeping.
* Manage all personnel files.
* Develop and monitor recruitment resources.

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.

We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Wyndham Houston Medical Center, 6800 Main Street, Houston, Texas 77030
Employment Status: Full-time