Job Description

Job Description


Truck Service General Manager

Industry professionals, are you excited to work with a company that will reward your hard work and dedication? Are you looking for a company that provides education and opportunities for career growth and personal development? At TravelCenters (TA/Petro/TA-Express), a Fortune 500 company, we provide you with the tools and training you need to be successful and grow within our industry leading truck service team.

We are now looking for an experienced Truck Service Manager to join our team! Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 225 locations across the country, TA has a solid foundation and a forward thinking vision. The Truck Service General Manager (GM) provides the leadership for the marketing and operations functions of the Truck Service Profit Center.

In this role, you can expect to:

* Be the leader and inspire your team to meet and exceed company performance standards and maximize the potential of the Truck Service department (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, professional language, etc.)
* Embody a professional demeanor with a high level of character, honesty and integrity in conducting the business affairs. Inspire all team members to do the same
* Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach, discipline, and/or terminate the staff according to company policy
* Recruit, hire, train and retain highly motivated employees according to company guidelines and create a culture where employees feel respected and recognized for their achievements
* Creatively solve problems and develop robust solutions
* Conduct visual inspections to ensure that all products and services are available
* Maintain a welcoming and clean appearance to our customers. (i.e. restrooms, showers, signage, lighting, parking lot condition, air conditioning, heating, snow removaletc.)
* Be responsible for achieving financial objectives of the business through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
* Oversee payroll, accounting, inventory and personnel documentation procedures to ensure accuracy and timeliness in reporting and compliance with state and federal laws.
* Adhere to safety standard, comply with standards of operation and follow company guidelines on vendor relationships
* Stay alert to competitive practices that could have an impact on business; Offer recommendations when appropriate

What wed like to see:

* A leader who sets the example when working alongside team members
* High School Diploma (or GED), Associate or Bachelor Degree preferred
* Five years supervisory experience in the following areas: convenience store, truck service, travel center, major retailer, or other related business activity
* Proficient planning and analytical skills (i.e. understanding the calculations on the P&L;, coverage ratio, budget & expense report, etc.) able to achieve positive financial results
* Exhibit excellent verbal and written communication skills
* Ability to effectively communicate with other profit center general managers and field managers
* Ability to effectively present business actions plans and operational reports to management
* Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
* Excited to work an energetic 50 hour work week
* Meet the requirements for the needed physical tasks with or without accommodation
* Have a valid driver's license

With us, youll enjoy:

* Competitive salary and annual bonus opportunity
* Medical, dental, vision and life insurance
* 401(k) with a company match
* Paid vacation and holidays
* Tuition reimbursement
* On-site meal discounts
* A wide variety of discounts on technology, travel, food and fuel
* Opportunity for growth and advancement with company paid training
* Relocation Assistance (relocation not required)

This job description does not list all duties for this position. TA Operating LLC is an equal opportunity employer. Proof of eligibility to work in the United States required.

Job Requirements

Education and/or Experience Requirements:

1. Minimum of a Associate Degree (Bachelor Degree preferred) Retail Management, Business

Administration, Accounting or other related major or equivalent work experience.

2. Minimum of five years supervisory experience in the following areas: convenience Truck Service,

travel center, major retailer, or other related business activity.

3. The ability to lead, motivate, train and develop people to unleash the talent within each employee.

4. Proficient in planning and analytical skills (i.e. understanding the calculations on the P &L;, coverage

ratio, budget & expense reports etc.) to create positive financial results at all times.

5. Exhibit excellent verbal and written communication skills.

6. Ability to effectively communicate with other profit center general managers and field managers.

7. Ability to effectively present business actions plans and operational reports to management.

8. Ability to solve practical problems and deal with a variety of variables in situations where only limited

standardization exists.

Physical Requirements:

The physical demands described here are representative of those that must be met by the

General Manager to successfully perform the essential functions of the job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential

functions.

1. Lift and carry merchandise items weighing up to approximately 50 pounds.

2. Climb a ladder to reach supplies stored in overhead areas as well as to inspect for cleanliness.

3. Stand/walk for up to ten hours.

4. Sit for periods up to four hours.

5. Must possess and maintain a current and valid drivers license with appropriate insurance coverage.

6. Operate computer efficiently. Requires good vision, hand coordination, fine motor skills and manual

dexterity.

7. Work irregular hours in exterior and interior conditions.