Registration Representative in the Emergency Department- 20 hrs per week plus Every other weekend and rotating holidays
Posted on: 19 Jan 2021
West Reading, PA
Job Description
Responsibilities
Registration Representative- Emergency Department- 20 hours per week plus every other weekend and rotating holidays
The Representative ED Registration is responsible for patient registration, scheduling, customer service and clerical support in the Emergency Department.
Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department.
The Rep ED Registration must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner.
The Rep ED Registration is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.
Qualifications
Requirements:
High School Diploma or GED (Required).
2 year / Associate Degree (Preferred).
Experience and Skills:
Excellent customer service skills; Demonstrated experience working with the public
1 or more years of experience using an electronic medical record and billing system (Preferred).
1 or more years of experience working in a related field or position (Preferred).
Required Skills:
Excellent communications skills; excellent interpersonal skills; excellent customer service skills; strong clerical skills; strong knowledge of Microsoft Excel, Outlook, PowerPoint and Word; Strong computer navigation skills; ability to type proficiently; ability to utilize multi-line telephone systems, ability to multi-task, work under stress, work independently and accomplish daily activities with little supervision; organized and detail oriented.
Certification and Licensure Requirements: *BLS Certification (Required based on departmental needs). *CPR Certification (Required based on departmental needs).
Tower Health
Reading, PA
About
Tower Health is a strong, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people.
Together, our six hospitals and other entities provide a full range of medical care — from prevention, screenings and education; to the latest clinical services and surgeries available; to rehabilitation. We also offer wellness programs and public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.
Who We Are
With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; and Pottstown Hospital in Pottstown. We also operate Reading Hospital Rehabilitation at Wyomissing and Reading Hospital School of Health Sciences, and we have a comprehensive physician network. All of our facilities participate in our partnership with the UPMC Health Plan.
Collaboration across Tower Health enables our hospitals, providers, leadership and staff to leverage best practices across the health system. Our patients benefit from access to a broad range of services — all right here in our region.
Recognition
Our hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac and vascular surgery, trauma, hematology and oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers and inpatient facilities in the region.
Commitment
At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health’s commitment to Advancing Health, Transforming Lives.
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IndustryHealthcare
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No. of Employees11,000+
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Website
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Jobs Posted2080
