SunTrust Banks

Senior Business Analyst - flexible location

Posted on: 19 Jan 2021

Winston-Salem, NC

Job Description

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)



Please review the following job description:

Manage functional incentive plan goal allocation process to align the business needs of the segment to the relative opportunity of relevant sales teams across all channels of the Retail Community Bank. Measure performance against the allocated goals, and recommend & implement adjustments as needed.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Develop & manage the Retail Community Bank goal allocation processes across the various sales channels (Branch, Premier, @Work, RSBLO, CBDO, etc.)
Coordinate with Product, Finance, and LOB teams to determine top-of-house production and growth targets
Develop and utilize opportunity estimation models to determine an equitable allocation of the total production goals for a given channel
Coordinate with senior leaders to further calibrate goals based on local knowledge, supporting leaders with additional data and subject matter expertise as needed
Compile goals into a file format to be ingested by the incentive administration system
2. Proactively identify risks to teams ability to reasonably succeed against their goals and recommend adjustments as needed
3. Set client experience targets for relevant RCB incentive plans
4. Explore and manage vendor relationships
Act as Service Manager for goal allocation model vendor relationship
Ensure vendor receives required data in a timely manner
Work with internal and external business partners to ensure third party risk management compliance
Support RFP and onboarding efforts for new goaling vendor relationships
5. Work with Model Risk and external partners to provide required documentation for any and all goal allocation or incentive opportunity models
Develop and administer policies and procedures for compliance
6. Coordinate with incentive plan design partners as well as incentive administration to align production goals to Plan rules and strategic focus
7. Provide support to broader incentive & reporting teams with ad hoc analysis and subject matter expertise

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelors degree in relevant field or equivalent combination of education and related work experience
2. 8+ years of progressive work experience in business analysis
3. Strong oral and written communication skills
4. Proficiency in Excel, PowerPoint, and SQL for relational databases
5. Strong analytical and interpersonal abilities
6. Ability to work independently with minimal supervision

Preferred Qualifications:
1. Experience with basic programming (Excel macros, etc.)
2. Experience in Retail Bank sales reporting and analytical support
3. Masters degree in relevant field
4. Proficiency in statistics and other quantitative analysis methods

SunTrust Banks

Atlanta, GA

SunTrust Banks, Inc. operates as the holding company for SunTrust Bank that provides various financial services for consumers, businesses, corporations, institutions, and not-for-profit entities in the United States. It operates in two segments, Consumer and Wholesale. The Consumer segment provides deposits and payments; home equity and personal credit lines; auto, student, and other lending products; credit cards; discount/online and full-service brokerage products; professional investment advisory products and services; and trust services, as well as family office solutions. This segment also offers residential mortgage products in the secondary market.

The Wholesale segment provides capital markets solutions, including advisory, capital raising, and financial risk management; asset-based financing solutions, such as securitizations, asset-based lending, equipment financing, and structured real estate arrangements; cash management services and auto dealer financing solutions; investment banking solutions; and credit and deposit, fee-based product offering, multi-family agency lending, advisory, commercial mortgage brokerage, and tailored financing and equity investment solutions. This segment also offers treasury and payment solutions, such as operating various electronic and paper payment types, which comprise card, wire transfer, automated clearing house, check, and cash; and provides services clients to manage their accounts online.

The company offers its products and services through a network of traditional and in-store branches, automated teller machines, Internet, mobile, and telephone banking channels. As of December 31, 2018, it operated 1,218 full-service banking offices located in Florida, Georgia, Virginia, North Carolina, Tennessee, Maryland, South Carolina, and the District of Columbia. SunTrust Banks, Inc. was founded in 1891 and is headquartered in Atlanta, Georgia.

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