CIB - Tampa - 2021 ReEntry Program - Client Service Operations
Posted on: 18 Jan 2021
Tampa, FL
Job Description
As a Business Analyst, you'll be responsible for analyzing an organization as well as their financial documents, business processes, and system flows.
Responsibilities:
* Prepare Monthly Business Review (MBR) presentations for all supporting Lines of Business
* Track and review Key Performance Indicators, transaction volumes, and trends
* Present to senior management on status of business, and communicate effectively within a timely manner to management and partner sites
* Work with managers to develop new reporting measures and improve service metrics
* Able to assist in resolving the team queries and act as a reference point for business partners and client service members on technical and service related matters
* Interact with stakeholders to respond to any escalations, client complaints, and summarize findings
* Recognize and act on opportunities to improve processes
This role requires a wide variety of strengths and capabilities, including:
* Demonstrate teamwork and build internal relationships across locations with partner sites
* Strong attention to detail
* Knowledge and understanding of all primary Microsoft Office products
* Ability to work under pressure, prioritize, and meet tight deadlines
* Risk, control, and procedure oriented
* Excellent written and verbal communication skills
JPMorgan Chase & Co.
New York, New York
JPMorgan Chase & Co. operates as a financial services company worldwide. It operates in four segments: Consumer & Community Banking (CCB), Corporate & Investment Bank (CIB), Commercial Banking (CB), and Asset & Wealth Management (AWM). The CCB segment offers deposit and investment products and services to consumers; lending, deposit, and cash management and payment solutions to small businesses; mortgage origination and servicing activities; residential mortgages and home equity loans; and credit card, payment processing, auto loan, and leasing services.
The CIB segment provides investment banking products and services, including corporate strategy and structure advisory, and equity and debt markets capital-raising services, as well as loan origination and syndication; cash management and liquidity solutions; and cash securities and derivative instruments, risk management solutions, prime brokerage, and research.
This segment also offers securities services, including custody, fund accounting and administration, and securities lending products for asset managers, insurance companies, and public and private investment funds. The CB segment provides financial solutions, including lending, treasury, investment banking, and asset management to corporations, municipalities, financial institutions, and nonprofit entities, as well as financing to real estate investors and owners.
The AWM segment offers investment and wealth management services across equities, fixed income, alternatives, and money market fund asset classes; multi-asset investment management services; retirement products and services; and brokerage and banking services comprising trusts, estates, loans, mortgages, and deposits. The company also provides ATM, digital covering online and mobile, and telephone banking services. JPMorgan Chase & Co. has a collaboration agreement with Chicagoland Chamber of Commerce. The company was founded in 1799 and is headquartered in New York, New York.
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IndustryBanking/Financial Services
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No. of Employees255,998
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Website
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Jobs Posted9051
