JPMorgan Chase & Co.

VP, User Experience Research Lead

Posted on: 18 Jan 2021

Columbus, OH

Job Description

Put your UX experience into action by leading one of our client-centric User Experience teams and shape the future of how people use our products. As a User Experience Lead, you'll head the planning of multiple project initiatives and contribute to the vision of the global technology team. Youll support our client-first mindset by enabling and supporting library methodologies to drive efficiency and effectiveness. Key responsibilities include building relationships with stakeholders, growing and fostering a high-performance UX team, working with designers to ensure deliverables are consistent with design languages and systems, and communicating research results to leadership.

This role requires a wide variety of strengths and capabilities, including:

* Bachelors degree or equivalent experience
* Five years of UX experience
* Experience leading small- to-medium-sized teams
* Significant experience designing and delivering world-class digital experiences
* User-centric design approach that involves rapid testing and iteration of designs
* Exceptional skills with standard UX software such as Sketch and Invision
* Experience with generative and evaluative research methods
* Understanding of how design translates to code
* Ability to use prototyping tools to convey design intent
* Demonstrated ability to manage multiple priorities on concurrent, rigorous deadlines in a fast-paced dynamic environment
* Ability to be a UX advocate and communicate with diverse stakeholders

To be considered for this position, you must have a portfolio available for review.

JPMorgan Chase & Co.

New York, New York

JPMorgan Chase & Co. operates as a financial services company worldwide. It operates in four segments: Consumer & Community Banking (CCB), Corporate & Investment Bank (CIB), Commercial Banking (CB), and Asset & Wealth Management (AWM). The CCB segment offers deposit and investment products and services to consumers; lending, deposit, and cash management and payment solutions to small businesses; mortgage origination and servicing activities; residential mortgages and home equity loans; and credit card, payment processing, auto loan, and leasing services.

The CIB segment provides investment banking products and services, including corporate strategy and structure advisory, and equity and debt markets capital-raising services, as well as loan origination and syndication; cash management and liquidity solutions; and cash securities and derivative instruments, risk management solutions, prime brokerage, and research.

This segment also offers securities services, including custody, fund accounting and administration, and securities lending products for asset managers, insurance companies, and public and private investment funds. The CB segment provides financial solutions, including lending, treasury, investment banking, and asset management to corporations, municipalities, financial institutions, and nonprofit entities, as well as financing to real estate investors and owners.

The AWM segment offers investment and wealth management services across equities, fixed income, alternatives, and money market fund asset classes; multi-asset investment management services; retirement products and services; and brokerage and banking services comprising trusts, estates, loans, mortgages, and deposits. The company also provides ATM, digital covering online and mobile, and telephone banking services. JPMorgan Chase & Co. has a collaboration agreement with Chicagoland Chamber of Commerce. The company was founded in 1799 and is headquartered in New York, New York.

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