Job Description

NAPA Auto Parts is seeking an enthusiastic and hard-working Automotive Parts Specialist to join our rapidly growing team of auto parts professionals. This is the ideal position for knowledgeable and energetic people who have a passion for automotive equipment, truck, OEM fleet, small engine and/or non-traditional vehicle parts and applications.

Responsibilities:

* Provide auto parts answers and solutions in a timely manner for our IBS customers in person at the counter/over the phone
* Understand, interpret, and comply with all contract requirements and ensure the operation is meeting customer expectations
* Works closely and communicates with company and the customer management team to develop strategies to ensure the overall value of the IBS program
* Sources all parts needs for customers by utilizing various approved IBS vendors
* Ensures proper processes and procedures are utilized to minimize inventory shrinkage
* Works in unison with the Site Manager ensuring all daily/weekly/monthly reconciliation items are handled per policy and procedure guide. Builds relationships and assists with the negotiation of non-company vendors on pricing, inventory, service and returns privileges
* Use technology (computer), telephone, and paper catalog system

This is the right opportunity for you if you:

* Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
* Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year
* You are willing to learn all things automotive if you do not have the background in automotive parts
* Want to join a team where you can learn and grow your career the opportunities are endless!

What youll need:

* Minimum 18 years of age
* Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
* High School Diploma or GED. Technical or Trade school courses or degree.
* Passion for delivering customer care
* Excellent verbal and written communication skills
* Ability to thrive in a busy, face-paced environment
* Great listening skills and empathy for customers

And if you have this, even better (not a deal breaker if you dont):

* Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
* Experience in a parts store, auction, retail store, auto body/collision
* Knowledge of cataloging AND/OR inventory management systems, a plus
* Entirely customer-centric (external/internal)
* ASE Certifications
* Valid drivers license

Whats in it for you:

* Awesome people and brand
* Competitive Pay
* Outstanding health benefits and 401K
* Stable company. Fortune 200 with a family feel
* A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
* Great training, and ongoing development with support from multiple leaders/your team

Day in the Life:

If this job sounds like a fit, please check out our NAPA employees Day in the Life NAPA Stores. We want you to have all the information that you need to make sure that this is a fit for you! Our hopes are that the stories/videos either excite you to apply or maybe not so much Either way we appreciate you stopping by today!

Next Steps:

Please apply if you think this is a great fit for you! We will reach out to you if we find that you are fit for us. If you decide that this role is not for you, please check out some of our other great careers by visiting NAPA IBS Careers at https://www.napaautojobs.com/onsite-parts-management/

GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPCs policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.