Job Description

Division or Field Office:

Office Of The President

Department of Position: Next Level Innovation Team

Work from:

Corporate Office in Erie, PA

At Erie Insurance, youre not just part of a Fortune 500 company; youre also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

Position Summary

Uses broad design expertise to guide the conception, prototyping, and launch of solutions to our stakeholders most complex challenges.

There are three positions available.

The hiring manager may also consider candidates for Experience Designer. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.

Duties and Responsibilities

* Develops highly visual research takeaways (e.g. journey maps) and concept/idea summaries (e.g. storyboards, service blueprints).
* Demonstrates strong design perspective while leading team through ideation, with ability to strategically conceptualize future-state products, services, and experiences.
* Develops low and medium fidelity prototypes rapidly, utilizing skills to make illustrations, wireframes, or 3D models.
* Develops higher fidelity prototypes rapidly, utilizing strong visual design skills.
* Partners with Business Analysts to design offerings with innovative business models and sources of revenue.
* Models industry best practice design discipline and innovation process expertise.
* Coaches innovation team members including experience designers, behavioral researches, business analysts, technical analysts, innovation leaders, and business/IT partners on experience design best practices.
* Acts as a change agent to establish a sustainable culture of innovation across ERIE.

Competencies

Ability to Manage Complexity

Business Acumen

Coaching

Decision Making

Detail Orientation

Developing And Maintaining Relationships

Encouraging the Motivation of Others

Information Management Skills

Interpersonal Communication

Job-Specific Knowledge

Leadership Skills

Planning And Organizing

Problem Analysis

Service Orientation

Time Management

Qualifications

Minimum Required Education Equivalents

Bachelor's degree in a related field such as business, design, research, etc. and five years related experience, required; or

Associates degree in a related field such as business, design, research, etc. and seven years related experience, required; or

Highschool diploma or GED and nine years related experience, required.

Masters degree preferred. Experience in innovation or human-centered design preferred.

Physical Requirements

Climbing; Rarely

Driving; Rarely

Lifting 0-20 lbs; Occasional (<20%)

Lifting 20-50 lbs; Occasional (<20%)

Lifting Over 50 lbs; Occasional (<20%)

Manual Keying/Data Entry; Often (20-50%)

Pushing/Pulling; Occasional (<20%)