Job Description

United States, Georgia, Atlanta

Distribution

14-Jan-2021

Ref : 4479

LinkedIn Tag: LI-LR3

How you'll help us Keep Climbing (overview & key responsibilities)

Delta is seeking a Senior Product Manager of Digital Sitewide Products for Delta.com and the Fly Delta App based in Atlanta, GA. The ideal candidate has prior experience in overseeing product development and enhancements of digital platforms, managing multiple projects, and acting as a conduit between the business, 3rd party vendors, and IT. The responsibilities include the ability to manage the sitewide product portfolio (navigation, login, privacy/regulatory compliance, browser support) including the development lifecycle, partnering to develop business needs into UI/UX designs and initiating development with engineering teams, and helping drive privacy and experiences in the best interest of the customer. Candidates must also possess strong communication skills and a proven technical product management acumen.

Responsibilities

* Business owner of browser support, navigation, and login capabilities on Delta.com and the Fly Delta App, along with privacy and regulatory compliance across consumer facing digital ecosystem
* Partner with business groups and Subject Matter Experts (SMEs) to identify user friction and needs, define product roadmap, develop and prioritize features & backlog, and ensure development timelines and budget
* Define features and benefits of new solutions and ensure they are properly communicated to all project stakeholders
* Manage upgrades and maintenance of all products in portfolio

What you need to succeed (minimum qualifications)

Embraces diverse people, thinking and styles

Consistently makes safety and security, of self and others, the priority

High School diploma or GED equivalent

5 years experience in product management

Experience building large scale eCommerce and digital platform features

Able to manage multiple projects and priorities in a dynamic industry

Proven ability to implement technology projects into enterprises including evidence of adoption and/or ROI

Experience with digital analytics platforms (Google Analytics, Adobe Analytics, etc.)

Work closely with teams on premises, but can facilitate long distance relationships and communicate project status back to the broader group

What will give you a competitive edge (preferred qualifications)

Bachelors Degree or 5 plus years of relevant experience

Post graduate degree in Engineering or Business

Prior work experience in Travel or Hospitality commercial operations

Experience with optimizing code for improved load experience

Understanding of browser nuances such as Intelligent Tracking Protection

Work experience with privacy regulation such as GDPR and CCPA

Proficient understanding of web and mobile app development

Background in site personalization and authentication