Job Description

Job Description

The functions of this role will be to register presenting patients on the day of surgery, maintain accurate medical record files, and schedule patients for outpatient surgery services based in the Vero Beach Surgery Center.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

* Interact with physician offices and patients in a timely courteous manner
* Schedule patients for surgery
* Regulates schedule according to procedure and physician time and staffing requirements
* Pre-register scheduled patients, obtaining correct demographic information
* Obtain information from physician office and patient to verify insurance and demographics
* Inform physician office and patient of necessary preparation steps for the services
* Verify the medical necessity of scheduled tests for Medicare patients
* Utilize patient financial system and other computer systems to access and update surgery schedules, patient information for registration and up-front patient responsibility
* Assists and backs up other business office positions as needed
* Answers telephone, questions, and returns calls in a courteous timely manner
* Obtain all required information to perform registration of patients and enter into system
* Obtain authorizations and verifications for services and enter into system
* Verify insurance information for billing purposes
* Collect pre-surgery estimated patient responsibility and record collections
* Post payments, complete deposit log, and prepare deposit
* Communicate all operative reports daily to appropriate physician offices
* Compiles all documentation in order to fully complete patient medical records
* Follows up and communicates directly with transcription company, physicians, and pathology lab to receive dictation for each surgery case
* Performs collection, processing, filing, maintenance, storage, retrieval, and distribution of medical records according to facility policies and procedure.
* Assembles all charts for upcoming procedures adding all nursing documentation as well as registration forms to each
* Maintain medical records room, filing charts that have gone through the QA process as well as boxing and sending to storage in accordance with policies and procedures
* Respond to medical record requests

Reasoning Ability:

A candidate must have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form as well as the ability to deal with problems involving several concrete variables in standardized situations. This individual must have strong verbal and written communication skills and be able to communicate effectively.

Computer Skills:

To perform this job successfully, an individual should be proficient at working with computers and Microsoft Excel and Word software. Experience working with patient financial systems, specifically ASC patient financial systems (e.g., Amkai, HST, Vision, AdvantX) preferred.

Certificates and Licenses:

* N/A

Education/Experience:

* High school diploma or GED certificate
* Minimum of 1 year surgery center/hospital/medical office scheduling experience required
* Minimum of 1 year customer service required
* A good understanding of medical terminology required