Job Description

Your Opportunity
Charles Schwabs Alternative Investment Custody Services (AICS) Team is on the forefront of assisting clients and internal business partners with inquiries and processing needs related to the custody of alternative investments. The AICS Team performs a variety of functions including Asset Acceptance, Trading, Distributions, Reconciliation, Transfers, Client Service, Valuation, Risk Reporting and Monitoring, Communications, and Corporate Actions. We focus on maximizing operating leverage by increasing productivity and gaining efficiencies in order to better position Schwab to compete in the marketplace and to reinvest in areas that matter most to our clients. As a member of a highly specialized team of experts, you will be committed to delivering efficient solutions that maximize trust while minimizing risk by owning every client interaction through clients eyes.

Alternative Investments at Schwab are non-publicly-traded assets such as hedge funds, hedge funds of funds, offshore funds, private limited partnerships, limited liability companies, private common stock, commodity pools and non-traded 1933 Act registered REITs.

As an Alternative Investment Specialist, you will pursue our mission and values. You will have the exciting opportunity to:

* Develop an in-depth understanding of securities that do not trade on exchanges or over-the-counter dealer network markets.
* Perform and master a variety of functions across the AICS spectrum acting in a flexible support role to established teams. The Specialist, in partnership with the Team Manager, will review open case volumes throughout AICS to determine where priority and dedicated support will be given.
* Conduct the initial Asset Acceptance Review of securities that are new to the Schwab platform. In this capacity, the Specialist will act as the gatekeeper to Schwab platform, allowing Schwab to become custodian on securities that adhere to the AI Custody Policy.
* Communicate directly with principals from the fund/issuer, administrators, transfer agents and third party vendors via phone and email.
* Engage with high net worth Investor Services clients by providing a full spectrum of services involving alternative investments through the AICS phone hotline and email channels.
* Facilitate purchases of Alternative Investments in addition to processing redemptions and distributions. Process incoming and outgoing transfers ensuring custody requirements are met.
* Problem solve and resolve transactional requests that are not able to be completed straight through.
* Meet expected service level agreements with respect to case reviews and additional team processing responsibilities while providing guidance related to complex problems.
* Assist manager in identifying areas of opportunity and enhancing process efficiencies. Management of special projects as they arise and participation in Sprint ceremonies throughout the Sprint cycle.
* Create and leverage partnerships with various teams throughout the firm, including multiple teams within Alternative Investment Custody Services, numerous groups within Operational Services and Advisor Services and Investor Services support teams.

What you are good at

* Business Ownership: Is aware of both organizational and business unit objectives and proactively adapts to a rapidly changing environment to meet business needs and productivity numbers. Inserts themselves into areas of greatest need such as contingency abatement, education efforts and demonstrating subject matter expertise conducive to the best possible advantage of both our clients and the firm.
* Brand: Understands and implements the Schwab Promise when communicating with clients/prospects, peers and business partners. Proactively displays a high-energy and positive attitude when engaging others.
* Center of influence: Champions new ideas and leads discussions to improve processes and business outcomes for team and across the network. Consistent in bringing SME knowledge to team and network. Challenges team members to generate new ideas, regardless of size; pushing them to break through conventional thinking in support of our vision. Looks beyond the current vision to continue to innovate on how to be even more effective in the future.
* Courage: Proactively and independently pursues challenging issues head on, understanding broader potential impacts. Takes ownership of decisions and demonstrates an understanding of how to mitigate risk while still leading the business forward.
* Professionalism: Demonstrates a positive attitude and strong work ethic with a high level of integrity and ethics. Conveys self-awareness of personal style and frequently solicits feedback from leaders, peers and team to develop stronger emotional intelligence. Accepts change well and helps inspire change. Models behaviors and influences others to demonstrate the same behaviors.
* Removes Barriers: Anticipates and identifies barriers; thinks ahead and works with business partners to remove obstacles that hinder detailed workflow.

What you have

* Bachelors degree or equivalent work experience
* 5 years minimum experience in the securities, brokerage or financial services industry or equivalent (banking or customer service).
* Time Management awareness and the ability to prioritize workloads
* Exceptional/pragmatic business judgment combined with outstanding communication and relationship skills
* Possess a high level of accuracy and attention to detail.
* Demonstrated outstanding performance, persistent and pro-active leader, detailed oriented, and driven to exceed expectations
* Demonstrated exceptional written, verbal, presentation, and social skills.
* Strong problem solver and decision making skills
* Demonstrated general understanding of public markets, secondary markets and private markets and understanding of the nuances and challenges of such.
* Familiarity with Alternative or Non-Standard Assets.
* Intermediate computer skills including Word, Visio and Access









Sorry the function is not working properly at this moment. Please refresh the page and try again later.

on your newsfeed



Why Schwab?

At Schwab, Own Your Tomorrow embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. Were a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.

Hear from employees: Whats it like to work at Schwab!

The benefits of working at Schwab: a package designed to empower your health, wealth, career and life.
Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.

The posted salary range describes the minimum to maximum range for this job description in the state of Colorado. The salary range is posted in accordance with the Colorado Equal Pay for Equal Work Act. The salary range for this same position may be lower or higher in markets outside of Colorado.

As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)

Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace.
We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.

Application FAQs

Software Powered by iCIMS
www.icims.com