Job Description

JOB SUMMARY

The purpose of this position is to provide building maintenance and office administration support to company managed buildings.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Analyzes work orders by size, urgency, skill set, location, complexity, and available manpower; and assist operations teams by issuing work orders in a sequential flow to individual technicians or work teams. Coordinates the engagement and direction of appropriate subcontractors.

Work closely with Technicians to stage materials, permits, subcontractors, tools, and another resources necessary to accomplish the work in the most productive manner possible.

Develop, maintain and distribute work flow processes to the entire account team documenting how work is planned, scheduled and executed.

Works with management team to optimize the mixes of: planned and scheduled work, scheduled (but not planned) work, and unscheduled work.

Provides regular statistical reporting to the management team and client showing quantities evidence of the productive use of the work force.

Uses guidelines set by management, develop, implement, and manage preventive maintenance and life cycle optimization strategies. Performs annual review of preventive and predictive maintenance programs to insure current work order system library contains correct frequencies and balanced 12 month schedules for all technicians and vendors. Determines appropriate predictive maintenance tasks. Trains the work force in the use of predictive maintenance techniques. Analyzes predictive maintenance data for trends. Initiates corrective actions as appropriate.

Determines appropriate predictive maintenance tasks. Trains the work force in the use of predictive maintenance techniques. Analyzes predictive maintenance data for trends. Initiates corrective actions as appropriate.

Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

No formal supervisory responsibilities in this position.

May provide informal assistance such as technical guidance and/or training to coworkers.

May coordinate work and assign tasks.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

High school diploma or general education degree (GED) Required. Minimum of four years of related experience and/or training.

CERTIFICATES and/or LICENSES

None. Valid driver's license, if driving required in conjunction with job duties. Facility Management and CFC certification is desired.

COMMUNICATION SKILLS

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.

FINANCIAL KNOWLEDGE

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

REASONING ABILITY

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

OTHER SKILLS and ABILITIES

Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system.

SCOPE OF RESPONSIBILITY

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.