Job Description

Career Snapshot

* Employee Type:
Full-Time

* Location:
Raleigh, NC

* Career Type:
Retail Operations

* Date Posted:
14/1/2021

About Us

At Advance Auto Parts we have a passion for YES. Each day we are motivated by a passion to help our Customers. We have a commitment to advance the lives of our fellow Team Members, Customers, and the Communities where we live and work.

When you join our team, you become one of more of over 70,000 knowledgeable and experienced Team Members who are committed to providing outstanding customer service to our customers, communities and each other every day.

With over 5,100 stores in the United States, Canada, Puerto Rico and Virgin Islands, we are a leading automotive aftermarket parts provider. With opportunities ranging from our front lines in our Stores to our Distribution Centers to our Corporate Support Center and our rapidly growing Professional Business, we have the career for you.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Career Description

Job Description

The Sales Development Manager (SDM) is a vital part of the Strategic Account Team. Their core responsibility is to partner with the Strategic Account Sales Directors to support our largest national customers. The SDM should be comfortable working with key stakeholders throughout the organization and able to manage numerous projects at once. The SDM should also be able to identify and maximize opportunities with customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

* Responsible for strategic account project management, including project timelines, communication, reporting and analysis
* Define outcomes and specific business results for Strategic Customers assigned, in partnership with Strategic Account Managers
* Partner with Sales Directors to ensure accounts are achieving growth, profitability and sales target goals
* Create cross-functional relationships with key stakeholders from various teams within our organization to ensure projects are completed
* Act as a liaison between customer, field-based sales team and Customer Support Center teams to build relationships and understand timelines
* Provide operational support for the Strategic Accounts Team includes Strategic Account SVP, VPs, Directors and Managers
* Develop, document and deliver repeatable processes for the life-cycle management of strategic accounts including: program development, new program/modified program launch, maintenance and monitoring
* Manage and organize key information in a central repository for easy access by appropriate team members
* Organize and coordinate communications with the field and key stakeholders
* Analyze processes, make recommendations, and approve solutions to ensure that projects meet business needs and provide flexibility for future changes as business evolves
* Partner with Sales Directors for customer trade show planning and execution
* Partner with Marketing, Merchandising and Sales Teams to create customer-specific programs including marketing promotions and incentives
* Run promotional reporting, analyze data and communicate findings to sales team to ensure success
* Maintain and set up Strategic Account Programs

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Proven success in converting strategic thoughts into actions that drive business results
* Ability to handle ambiguity and work autonomously
* Demonstrated problem solving capabilities
* Ability to operate in a complex, rapidly changing environment while adhering to tight schedules
* Strong presentation skills to both internal leaders and customers
* Robust experience with Excel, PowerPoint, Salesforce.com
* High-energy self-starter as well as collaborative team player
* Experience in leading complex cross-functional projects
* Ability to cultivate relationships with key stakeholders across functions and levels to achieve business objectives and drive strategic change
* Strong interpersonal skills, ability to interact effectively with employees at all levels and senior leaders in a collaborative manner
* Establishes and maintains relationships with commercial business partners, building trust and confidence by understanding and addressing their needs in a timely manner
* Ability to write reports, business correspondence, and procedure manuals
* Ability to effectively present information and respond to questions from groups of managers, clients, customers and general public
* Negotiating skills
* Travel approximately 10%

EDUCATION and/or EXPERIENCE

Bachelors Degree from an accredited 4 year school

3-5 years of project management experience

OR equivalent combination of education and experience

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities

CERTIFICATES, LICENSES, REGISTRATIONS

None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.