Job Description

The Business Analyst is part of Optum's new Direct-to-Consumer business team. This team sits at the intersection of health care and retail, to support consumers as they assume a greater role in their health and wellness ownership. It is our mission to increase access to all consumers, for the health and wellness products and services they need, at the best value, through a premiere experience. You will be part of a team that is building a business from the ground up.

Specifically, the Business Analyst will support short and long term operational and strategic business activities by evaluating and defining business processes, identifying requirements, and managing the execution of key growth strategies. The Business Analyst will interact with all areas of the business including technology, logistics, supply chain, operations, marketing, finance, and clinical in order to analyze and implement identified opportunities.

To be successful, candidates will have demonstrated success in applying their analytic and problem-solving skills to recommended business solutions, based in their research, analysis and data modeling. In addition, the successful candidate will demonstrate how they can synthesize and concisely communicate their recommended solutions to business leaders and stakeholders and bring them to life.

If you are located in Eden Prairie MN, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

* Collecting and interpreting data; identifying patterns and trends; turning data into information which can offer ways to improve a business process, thus affecting business decisions
* Identifying specific business opportunities based on analysis and influencing stakeholder support
* Testing business processes and recommending improvements
* Assessing and interpreting customer (internal or external) needs and requirements
* Solving challenging problems and/or conducting complex analyses
* Translating concepts into practice, including defining requirements for a compelling user experience
* Support business and development team priorities by supplying use cases, business requirements, and acceptance criteria, based on analysis. (May be cross-functional as determined by use cases.)
* Participates in discussions with key stakeholders to communicate information learned from analyses and provide input into product or business strategy
* Leads and oversees efforts to identify and test, key business assumptions and hypotheses around product or business strategy
* Continuously refines hypotheses and identifies business questions to explore further
* Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience
* Applies expert analytical rigor to define outcome measures, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals
* Monitor market makers, benchmarked organizations and consumer trends; leveraging insights in hypothesis and business case analysis

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

* Bachelor's degree
* 2 years experience as a business analyst or similar role (project analyst or project manager)
* 2 years experience in eCommerce and web technologies, healthcare and/or retail
* 2 years experience using data and process modeling
* 2 years experience with process and workflow evaluation and improvement
* Advanced proficiency in Excel and Powerpoint
* You will be asked to perform this role in an office setting or other company location, however, may be required to work from home temporarily due to space limitations
* Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

* Consulting experience
* Proven analytical, critical thinking, problem solving and investigation skills
* Demonstrated ability to translate complex ideas and findings into understandable concepts for execution
* Ability to guide a team to a shared understanding based on data
* Agile & Scrum methodology experience
* Excellent written and verbal communication skills
* Strong facilitation and white-boarding skills
* Interpersonal skills

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Direct-to-Consumer, Business Analyst, Consulting, Eden Prairie, Minnesota, MN