Job Description

Description

The Administrative Sales Support Representative 3 provides timely and effective sales administrative support to assist with the acquisition or retention of customers. The Sales Support Representative 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.

How we Value You
Benefits starting day 1 of employment
Competitive 401k match
Generous Paid Time Off accrual
Tuition Reimbursement
Parent Leave
Go365 perks for well-being

Responsibilities

The Administrative Sales Support Representative 3 drafts sales documentation such as internal reports, presentations, job aids, etc. Makes standard calculations to accurately compile and report statistics. Performs research on sales data and provides support to the sales teams. Answers internal and external customer inquiries. Communicates with staff from other areas in the organization to confirm the status of tasks and projects and resolve customer complaints. Maintains up-to-date customer records. Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. Performs other relevant duties deemed necessary to achieve department and company-wide goals.

Typical duties in this Market office include:

* Order supplies and marketing materials, keep track of inventory, stock and maintain an organized supply area with current materials
* Assist sales reps and sales management with sales support needs
* Engage with and assist members/visitors to the MarketPoint office
* Handle facilities issues including equipment maintenance
* Develop solid relationships with Humana MarketPoint associates, partners, vendors, etc.
* Ensure adherence to corporate policies and guidelines as well as CMS guidelines
* Perform sales reporting duties, creating and maintaining reports and information in various databases
* Assist sales management team with completing reports, PowerPoint presentations and other projects as needed
* Maintain office files and other records

Required Qualifications

* High School Diploma
* 1+ years of customer service and/or administrative experience
* Proficient in Microsoft Office - Word, PowerPoint, Outlook & Excel
* Must live within a daily commutable distance from the Paramus, NJ office
* Ability to lift up to 25 lb boxes occasionally
* Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

* Associates or Bachelor's Degree
* Healthcare industry experience
* Life/Health/Accident Insurance license
* Bilingual with the ability to speak, read and write in both English and Spanish without limitations or assistance

Additional Information

Our Hiring Process

As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called Modern Hire. Modern Hire Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.

If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews

If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

In order to support the CDC recommendations on social distancing and reduce health risks for associates, members and public health, Humana is deploying virtual and video technologies for all hiring activities. This position may be subject to temporary work at home requirements for an indefinite period of time. These requirements include access to a personal computing device with a camera, a minimum internet connection speed of 10m x 1m (satellite and/or wireless internet connections are NOT permitted for Work at Home roles) and a dedicated secure home workspace for interview or work purposes. Humana continues to monitor the situation, and will adjust service levels as the coronavirus situation evolves. The following changes are temporary and will be evaluated frequently with the goal of returning to normal operations as soon as possible. Your Talent Acquisition representative will advise on the latest recommendations to protect your health and wellbeing during the hiring process. ThriveTogether

Scheduled Weekly Hours

40