Specialist, Sales Support & Analysis (New Build Coordinator)
Posted on: 15 Jan 2021
Roswell, GA
Job Description
Job Descriptions
Job Summary
Responsible for administering sales reports and client activity for Product Sales Support team. Provides analytical and statistical support and prepares standard sales forecasts, budgets, projections and other management reports. Works with moderate guidance in own area of knowledge.
Job Description
Core Responsibilities
* Responsible for administering sales reports and client activity for Product Sales Support team. Provides analytical and statistical support and prepares standard sales forecasts, budgets, projections and other management reports.
* Prepares daily, weekly and monthly sales reports. Tracking, verifying and reporting data for the Sales team to support sales initiatives including sales incentives and contests.
* Responds to and resolves basic account calls and/or escalates non-technical issues for all accounts to the Product Sales Support Supervisor.
* Receives agreements from product sales team and enters the information into databases.
* Acts as liaison between Sales, Marketing and IT to provide insight-driven and actionable database query requirements.
* Maintains current information on Comcast products, services, equipment and marketing promotions.
* Conducts clerical research which requires an understanding of departmental programs, policies and procedures.
* Researches, processes and manage customer escalations.
* Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
* Other duties and responsibilities as assigned.
Employees at all levels are expected to:
* Understand our Operating Principles; make them the guidelines for how you do your job.
* Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
* Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
* Win as a team - make big things happen by working together and being open to new ideas.
* Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
* Drive results and growth.
* Respect and promote inclusion & diversity.
* Do what's right for each other, our customers, investors and our communities.
Disclaimer:
* This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Education
Bachelor's Degree
Relevant Work Experience
2-5 Years
Comcast
Philadelphia, PA
Comcast Corporation operates as a media and technology company worldwide. It operates through Cable Communications, Cable Networks, Broadcast Television, Filmed Entertainment, Theme Parks, and Sky segments. The Cable Communications segment offers cable services, including high-speed Internet, video, voice, and security and automation services to residential and business customers under the Xfinity name; and advertising services.
The Cable Networks segment operates national cable networks that provide various entertainment, news and information, and sports content; regional sports and news networks; international cable networks; and various digital properties, including brand-aligned Websites, as well as engages in the cable television studio production operations.
The Broadcast Television segment operates NBC and Telemundo broadcast networks, NBC and Telemundo local broadcast television stations, broadcast television studio production operations, and various digital properties. The Filmed Entertainment segment produces, acquires, markets, and distributes filmed entertainment under the Universal Pictures, Illumination, DreamWorks Animation, and Focus Features names. It also develops, produces, and licenses stage plays; and distributes filmed entertainment produced by third parties. The Theme Parks segment operates Universal theme parks in Orlando, Florida; Hollywood, California; and Osaka, Japan.
The Sky segment offers direct-to-consumer services, such as video, high-speed Internet, voice, and wireless phone services; and content services comprising operating entertainment networks, the Sky News broadcast network, and Sky Sports networks. The company also provides a wireless phone service under the Xfinity Mobile name; and owns the Philadelphia Flyers, as well as the Wells Fargo Center arena in Philadelphia, Pennsylvania. Comcast Corporation was founded in 1963 and is headquartered in Philadelphia, Pennsylvania.
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IndustryMedia/Entertainment
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No. of Employees184,000
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Website
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Jobs Posted4209
