Support Engineer
Posted on: 15 Jan 2021
New York City, New York
Job Description
NYC 299 Park Avenue (22957), United States of America, New York, New York
Support Engineer
Overview:
Responsible for performing hardware and software tasks face to face with internal users or after hours in a fast paced work environment at client locations. The Branch IT Technician will spend a significant portion of the day traveling within the city to support branch locations. This position will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues. Ideal candidate will cover the New York-Manhattan & New Jersey branches & back-office sites.
Responsibilities:
- Conduct on-site repairs for internal customers in a Windows and MAC environment
- Heavy day travel required. Occasional evening and weekend work requires a flexible schedule
- Troubleshooting to diagnose issues; replace/swap out equipment
- Light phone support; documentation of issue resolution
- Provide hardware support on laptops, desktops, and printers
- System imaging and deployment, refresh and upgrade projects
- Networking support, i.e., Cat-5 cabling, router and switches
- Ability to test, repair or run new cabling
Basic Qualifications:
-High school diploma, GED or equivalent certification
-At least 1 year of experience with PC hardware and software support
-At least 1 year of experience with troubleshooting, system imaging and hardware break-fix support
Preferred Qualifications:
- A+, Net+, MCSE or MCP certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One
McLean, VA
Capital One Financial Corporation operates as the bank holding company for the Capital One Bank (USA), National Association; and Capital One, National Association, which provides various financial products and services in the United States, the United Kingdom, and Canada. It operates through three segments: Credit Card, Consumer Banking, and Commercial Banking.
The company offers non-interest-bearing and interest-bearing deposits, such as checking accounts, money market deposit accounts, negotiable order of withdrawals, savings deposits, and time deposits. It also provides credit card loans; auto, home, and retail banking loans; and commercial and multifamily real estate, commercial and industrial, and small-ticket commercial real estate loans. In addition, the company offers credit and debit card products; online direct banking services; and treasury management and depository services.
It serves consumers, small businesses, and commercial clients through the Internet and mobile banking, as well as through Cafés, ATMs, and branches located in New York, Louisiana, Texas, Maryland, Virginia, New Jersey, and the District of Columbia. Capital One Financial Corporation was founded in 1988 and is headquartered in McLean, Virginia.
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IndustryBanking/Financial Services
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No. of Employees48,800
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Website
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Jobs Posted1924
