Apple

Cloud QA Manager

Posted on: 15 Jan 2021

Santa Clara, CA

Job Description

Cloud QA Manager

Santa Clara Valley (Cupertino), California, United States

Software and Services

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Summary

Posted: Jan 11, 2021

Weekly Hours: 40

Role Number:200210775

People buy into the Apple ecosystem because of the phenomenal experiences we offer - from messaging, to capturing photos of those special moments with the people that matter most, or even singing happy birthday to a loved one, thousands of miles away. And it all just works. But making it all work requires teams of highly hardworking people coming together and doing our lifes best work. Most meaningfully, it requires a steadfast dedication to quality. The Apple Account and Family team is hiring a QA Manager to own the quality efforts for an organization that is responsible signing in to all of your Apple devices and services and for making sure that that your Family can share in those experiences. With well over a billion customers relying on your team, it is a huge opportunity to have the kind of impact rarely seen in a career.



Key Qualifications

Key Qualifications

* Highly values the humans you work with - your team, your partners, your customers.
* Highly values data to drive improvements and clarify priorities
* Proven ability to hire, grow, and mentor quality engineering teams.
* Passionate about the customer experience and how we can improve it.
* Great teammate: Excellent internal and multi-functional communication and influencing skills.
* Presentation skills: Clarify complexity to accurately summarize key points and tie them back to the customer experience.
* Scripting expertise and eagerness to learn new technologies to do the job, like Swift
* Expertise with restful web services, structured query language, relational and non-relational databases
* Strong understanding of performance engineering concepts, and tools; influence architecture and design decisions



Description

Description

Youll be joining a team in iCloud that comprises outstanding automation and quality engineers which has already built some of the most relied on automation infrastructure that Apple uses. Youll be responsible for mentoring and growing this excellent team. Every day, youll be working with teams across a broad section of Apple to drive quality and working with software leaders to deliver key initiatives every single year. We are looking for a hardworking leader in software quality engineering who truly believes in good enough is never enough to take our capabilities in automation, tools, process, and efficiency to the next level. This position will provide management leadership, technical leadership, and strategic direction to the quality engineering team. Youll act as a technical leader to: drive software engineering work you're doing through automation, build tools and infrastructure used by teams throughout Apple to test their software, increase test coverage through automation, identify and working with engineering teams to fix customer-impacting defects, promoting software testing standards, and mentoring engineers in the team No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. Were proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount both offer everyone at Apple the chance to share in the companys success. Youll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products.



Education & Experience

Education & Experience



Additional Requirements

Additional Requirements

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See all roles in Santa Clara Valley (Cupertino)

Apple

Cupertino, CA

Apple Inc. designs, manufactures, and markets mobile communication and media devices, and personal computers. It also sells various related software, services, accessories, and third-party digital content and applications. The company offers iPhone, a line of smartphones; iPad, a line of multi-purpose tablets; and Mac, a line of desktop and portable personal computers, as well as iOS, macOS, watchOS, and tvOS operating systems.

It also provides iTunes Store, an app store that allows customers to purchase and download, or stream music and TV shows; rent or purchase movies; and download free podcasts, as well as iCloud, a cloud service, which stores music, photos, contacts, calendars, mail, documents, and others. In addition, the company offers AppleCare support services; Apple Pay, a cashless payment service; Apple TV that connects to consumers’ TVs and enables them to access digital content directly for streaming video, playing music and games, and viewing photos; and Apple Watch, a personal electronic device, as well as AirPods, Beats products, HomePod, iPod touch, and other Apple-branded and third-party accessories.

The company serves consumers, and small and mid-sized businesses; and education, enterprise, and government customers worldwide. It sells and delivers digital content and applications through the iTunes Store, App Store, Mac App Store, TV App Store, Book Store, and Apple Music. The company also sells its products through its retail and online stores, and direct sales force; and third-party cellular network carriers, wholesalers, retailers, and resellers. Apple Inc. was founded in 1977 and is headquartered in Cupertino, California.

  • Industry
    Information Technology
  • No. of Employees
    132,000
  • Jobs Posted
    4535