Job Description

We’re the doers and fixers behind the DISH product. Our teams who support operations make decisions daily that affect the production, distribution, service, maintenance, and management needed for DISH to succeed. Whether working on a project for DISH TV, SLING TV, OnTech Smart Home Services, or DISH Wireless, we’re focused on putting the customer first, always.

From website design to discount offers and everything in between, we make sure everything works for our customers the first time — and every time after. We ensure that everyone who uses DISH — from individuals to advertisers — enjoys the best possible experience.

As a Solutions Architect you will be an integral part of the Project Management Office; a highly-collaborative group responsible for stand up and execution of all new initiatives for both Dish and OnTech Smart Services. You will serve as a bridge between multiple IHS and Client teams and provide strategic consulting as the primary point-of-contact and interface between business development managers, project managers, and operational groups throughout the lifecycle of strategic initiatives. This role will be key in the growth of multiple lines of business, to include OnTech Smart Services, Wireless, and Dish TV. The ideal candidate will have a background in operations and IT and be ready for an exciting challenge!

In this role you will:

Be self-motivated with the ability to work autonomously in a fast-paced environment.
Build strong relationships across internal and client organizations.
Elicit and groom well-defined problem/opportunity statements and drive business value.
Develop implementation roadmaps in conjunction with clients and business stakeholders.
Interface with all levels of an organization, from individual contributors to C-suite executives.
Facilitate innovation in business process and technical solution delivery.
Recommend and execute improvements acting as a champion for growth.

Bachelor's or Master’s degree from a four-year college or university plus 4-6 years of operations or IT management experience.
Flexibility, innovation, and the ability to manage time and priorities in a fast paced, growth-oriented and time-critical environment while being professional and impactful.
Strong critical thinking, problem-solving and project management abilities.
Superb presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills, across multiple levels of an organization.
A cross-functional mindset with a solid understanding of strategic and operational planning.
Proficiency with Excel, Project, Word, Access etc.