Job Description

This role serves as liaison between Risk Strategy and Technology with responsibility for User Acceptance testing of the firms risk strategies. This position requires a strong self-starter who can proactively engage a virtual, cross organizational team without formal direction, and who has strong interpersonal skills such as influence management, negotiation, and analytical/problem solving skills. This position will manage projects from requirements through post implementation, working within Agile and/or Waterfall methodologies. This will include monitoring project progress (risks & issues), test planning, test data preparation, test execution, defect management, collecting, documenting and archiving all required testing artifacts and conducting post implementation validations.

You will be responsible to interpret and document business requirements and advise business stakeholders on options, risks and costs. You will participate in the development of processes and approaches according to JPMChase standards. Assist in designing and ensuring overall integrity of the testing / validation strategies and ensure that requirements documentation can be easily translated into test plans. Work with the business to ensure the testing results correspond to the business expectations.

* Bachelor degree in Business or related field and/or experience
* 5 years of User Acceptance Testing, project and/or Project Management in IT or Business environment; Consumer banking/credit card experience preferred, but not required
* Intermediate to advanced experience with test planning, test execution and defect management
* Solid understanding of Project Management methodologies and deliverables; experience in Project Management is desired
* Experience with project risk assessments and the communication of these assessments
* Experience with Agile and waterfall software development methodologies
* Extensive experience testing in a Unix operating system, working with command line
* Advanced skills in writing SQL queries
* Expertise using HP ALM for test management
* Experience working in an agile framework using JIRA
* Consumer banking/credit card experience is a plus
* Intermediate to Advanced MS Excel, PPT, Word, Project skills
* Strong verbal and written communication skills as well as effective meeting facilitation skills
* Outstanding in-person and virtual team skills are a MUST while also being able to work independently
* Strong relationship and/or client management skills
* Ability to influence and negotiate across a wide variety of stakeholders to achieve desired outcomes
* Able to manage time effectively, prioritize and escalate appropriately
* Strong attention to detail, follow-through and results orientated
* Executes small less complex testing tasks or projects
* Communicates regularly with project and testing management on progress and status
* Creates and executes test cases/scripts
* Prepare data for the testing as requested
* Track and report on execution and defects
* Acts with a sense of urgency
* Proactive, strong attention to details
* Effectively remediates issues by engaging appropriate resources to mitigate risk with a sense of urgency; solution focused
* Strong attention to detail, follow-through and results oriented
* Able to manage time effectively, prioritize and escalate appropriately
* High degree of initiative and autonomy but must be able to function successfully as part of a team (in person and virtual)
* Honed consulting, influence, and negotiation skills to achieve desired outcomes
* Innovative and creative thinker; able to generate new ideas; forward-thinker; thought-leader
* Excellent judgment and decision making
* Ability to resolve conflict & facilitate decision-making
* Flexible, process-oriented, organized, with excellent analytical & troubleshooting skills
* Intermediate with project management skills
* Strong organizational and multitasking skills
* Strong verbal and written communication skills as well as effective meeting facilitation and presentation skills