Job Description

Wake up every morning and KNOW you are making a difference. Flipgrid's mission is to empower everyone on the planet to share their voice and respect the diverse voices of others.

The Flipgrid team has focused on student voices with our short-form video application and a rapidly growing, passionate community of educators that empowers over 100 million educators, learners, families, and organizations across 180 countries. Check out FlipgridForAll on Twitter!

We are looking for creative problem solvers and diverse thinkers--people who care about adding to our team culture and engaging the community we serve. We believe that why we do things is as important as what we do. You should be purposeful, quality-driven, curious, determined, collaborative and fun.

As a Sr. Program Manager in our Trust and Safety team, you will be an integral part of our tight-knit group of dedicated problem solvers. The ideal candidate should be able to quickly understand the Flipgrid platform and innovate best in class moderation for millions of learners, educators, and families. In this role, you'll span planning, technical and operational efforts. This requires an understanding of product goals, technical solutions, target metrics and delivering product experiences that enable authentic, respectful, and safe discussions.

* Analyze trends to identify and effectively communicate the community's ideas and problems to design, development, and other teams.
* Develop, communicate, and iterate on comprehensive plans that align product features and services with community needs, engineering efforts and leadership expectations.
* Plan, facilitate and highlight sprint planning, issue tracking, and community outcomes in a fast-paced, multi-platform environment.
* Define and measure moderation and moderator actions and activities for analysis, decision making, and iteration.
* Orchestrate and support a team that is proud of their collaborative impacts.
* Minimum of 5 years of product management experience.
* Excellent verbal and written communications skills.
* Proven track record of identifying and implementing community opportunities while managing platform technical obligations.
* Demonstrated ability to breakdown features into technical requirements that can be appropriately resourced and tracked.
* Demonstrated decision making skills with limited data to push forward on policies, implementation, and operations.
* Demonstrated ability to orchestrate experiences for a community of millions.

Preferred Skills:

* Customer-facing application implementation experience with text, image and video moderation or AI/ML efforts.
* Experience orchestrating and delivering on cross-service, cross-org experiences.
* Supporting and delivering applications for educators, students, or consumers.
* Working knowledge of project management and reporting tools (Jira, AzureDevOps, PowerBI, Tableau, etc)

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.