Job Description
Seeking a Annuity New Business Service Rep position for a contract position lasting through 1/2022, working for a client in the insurance/financial services industry, located in Franklin, WI, working remote initially.
Contractor will support the FTEs and their work.
Tasks:
- Applying all check types excluding DIA and PDIA
- Processing non prepaid Simple IRA applications including application input
- Cover the phones for team meetings
- Analyzing and responding to incoming field emails and paperwork
- More in-depth follow-up with the field
Required:
- Prioritizes and organizes own work to meet agreed upon deadlines.
- Proficient in written and verbal communication to communicate with internal and external customers regarding cases.
- Solid customer service skills.
- Excellent attendance.
- Demonstrated skills in analyzing information, problem-solving and independent decision making.
- Solves non-standard problems using established procedures.
- Computer experience with solid keyboarding skills and proficiency with current software packages.
Identifies opportunities for process improvements.
- Supports and adapts to changes that impact the work within the job.
- Over 1 year of work experience in customer service and/or financial services.
Milwaukee, WI
ManpowerGroup Inc. provides workforce solutions and services in the Americas, Southern Europe, Northern Europe, and the Asia Pacific Middle East region. The company offers recruitment services, including permanent, temporary, and contract recruitment of professionals, as well as administrative and industrial positions under the Manpower and Experis brands. It also offers various assessment services; training and development services; career management; and outsourcing services related to human resources functions primarily in the areas of large-scale recruiting and workforce-intensive initiatives.
In addition, the company provides workforce consulting services; contingent staffing and permanent recruitment services; professional resourcing and project-based solutions in information technology, engineering, and finance fields; solutions in the areas of organizational efficiency, individual development, and career mobility; and recruitment process outsourcing, TAPFIN managed, and talent based outsourcing services, as well as Proservia services in the areas of digital services market and IT infrastructure sector. It operates through a network of approximately 2,600 offices in 80 countries and territories. The company was founded in 1948 and is based in Milwaukee, Wisconsin.