Job Description

As a Practice Area Coordinator (PAC) in Large Scale Change (LSC) you will execute and coordinate business operational support for a broad range of tasks. Key activities include business reporting, budget management, support of internal communication and affiliation efforts, the organization and execution of internal affiliation meeting and trainings and other operational tasks, whilst acting as a first point of contact for BCGers across LSC.
When stepping into this role, your main responsibilities will be:

* Coordinate LSCs people affiliation processes and own the corresponding analysis, database updates, reporting and communication activities
* Help affiliates navigate the LSC network, e.g. by maintaining the Navigator landing page, credentials and other reference materials, and by providing ongoing ad-hoc support to affiliates reaching out with questions
* Support the end-to-end preparation and execution of regional and global internal meetings of groups belonging to the LSC universe, including on-site event management, invitation process coordination, budget management, pre- and post-meeting communication, steering committee meeting preparation, virtual meeting hosting etc. (Please note, events are taking place virtually currently)
* Support LSCs activities at Functional Advantage Conferences (FAC) and other BCG meetings (e.g. the WWOM) as needed
* Manage various ongoing PA operations tasks such as organizing distribution lists, owning the LSC meeting and events calendar, ordering business cards, coordinating LSC monthly calls, and organizing gifts
* Promote innovation within the LSC management team and drive the continued refinement of our support offering, in line with our mission to create a sense of belonging to LSC for our affiliates, and to nurture excitement about and interest in LSC across the firm
* Developing a robust knowledge of the OPS business lines and leveraging the PA network to support the smooth running of the PA in region.
* Working collaboratively in virtual, international teams
* Juggling multiple tasks autonomously and in parallel, prioritizing effectively and proactively seeking input and guidance as needed
* Solving problems through analytical, structured thinking and sound judgement, identifying workarounds as needed
* Putting yourself into your customers shoes. Thinking proactively with a forward-thinking attitude.
* Planning and executing events with precision, creativity, customer orientation and attention to detail
* Building strong relationships and influencing effectively up, down and across
* Acting as the PA representative in the PA community, building your network with other PACs and learning from best practices
* Taking on new challenges
* Tolerating ambiguity and change
* Working well under pressure and in a fast-paced environment
* Excellent project management and planning skills
* Demonstrated independence in internal/external interactions and decision-taking
* Strong self-organization, follow-through and accountability
* Rigor and attention to detail
* Professional, service oriented, pro-active and flexible attitude
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* 2-4+ years relevant experience (e.g. professional services or hospitality industry)
* Bachelors degree
* Excellent communication and interpersonal skills (incl. the ability to effectively and confidently engage senior audiences and audiences of different cultural backgrounds)
* Proficiency in Outlook, PowerPoint, Excel + virtual collaboration tools like Zoom, Tableau, Slack etc.
* Ability to travel internationally, related to the execution of internal events (3-5 days per event, typically 2-4 events every year once events resume)