Job Description

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargos Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether its buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending, Auto, Credit Cards, Retail & Merchant Services, Personal Lending, Consumer Lending Control, and Consumer Lending Shared Services.

The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices as well as online and digital channels.

The Product Manager 5 is a business line lead connecting product functionality to customer need for the Risk and Control Product Strategy focus area. This includes developing product strategy and defining the best solutions for the Home Lending issues, investor and regulator directed changes, and reduction of manual controls for our high priority business processes across Home Lending. This role will be a business line lead accountable for managing the solutions throughout the product Lifecycle, gathering customer and business insights, conducting product discovery, working closely with Product Owners to deliver value, and articulating product value propositions to customers. It also includes working with cross-functional partners to ensure that revenue, customer satisfaction goals and other outcomes are defined, validated and met in alignment with the businesss overall strategy and goals.
The Product Manager is expected to:

* Help define business case, objectives and key results, and product-market fit for solutions in our Risk and Control Product Strategy area
* Lead product discovery, including customer insights through primary and secondary research, business analytics, competitive dynamics, technology trends, macroeconomic factors, and regulatory requirements for our most complex risk and control solutions
* Manage cross-functional collaboration across design, development, testing, content, marketing, legal, compliance and financial partners to ensure success of the product from al overall standpoint
* Drive product area prioritization of epics and features based on customer and business value, and work with Product Owners to translate them to quarterly goal and priorities
* Track and report on performance metrics and key performance indicators, leading to success on the overarching objectives and key results

Leadership and credibility will be determining factors in the selection process. Successful candidates will be articulate and possess a demonstrated advocacy capability with strong relationship management skills.

Location preference is West Des Moines, IA; Fort Mill, SC; or Charlotte, NC; Chandler/Phoenix, AZ; Minneapolis, MN or San Antonio, TX. Other locations within the Wells Fargo footprint may be considered

Required Qualifications
* 10+ years of experience in one or more of the following: Product management, product development, strategic planning, process management, change delivery or agile product owner

Desired Qualifications
* Leadership skills including the ability to influence effectively in a matrix environment
* Ability to lead projects/initiatives with high risk and complexity
* Ability to evaluate risks and the impact of decisions on an overall organization
* Ability to translate and summarize complex data into understandable, actionable information and recommendations
* Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
* Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
* Facilitation skills, including ability to facilitate decision-making and broker agreements amongst diverse, differing, and/or conflicting perspectives/priorities
* Excellent verbal, written, and interpersonal communication skills
* Strong organizational, multi-tasking, and prioritizing skills
* Knowledge and understanding of Agile
* Ability to develop partnerships and collaborate with other business and functional areas

Other Desired Qualifications
* Ability to prioritize backlog items based on value outcomes.
* Ability to define epics, features and user stories and collaborate with scrum teams to get them implemented
* Ability to track software delivery items and make adjustments and course-corrections on a daily and weekly basis in close partnership with delivery teams
* Mortgage industry experience focused in a combination of Servicing Business Management, Risk, Compliance and Business Process Management.
* Ability to effectively assess stakeholder, partner, or client needs while consulting, building solutions, and developing processes
* Technology experience focused in defining the best solution to mitigate identified risks

Job Expectations
* Ability to travel up to 20% of the time
* This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.