Office Coordinator
Posted on: 10 Jan 2021
Maryland Heights, MO
Job Description
Job Description
Coldwell Banker Gundaker is looking for an Office Coordinator in the Maryland, MO office.
The Office Coordinator acts as a customer service champion for our agents and supports the Office Administrator with the reception and general administrative functions within the Branch Office. The Office Coordinator is responsible for all reception duties including answering and directing calls, answering general agent questions, ensuring that the common areas are clean and well-stocked, and coordinating the mail/deliveries. The Office Coordinator is responsible for a variety of administrative support tasks including data entry, organizing sales files and maintaining office equipment.
Essential Job Duties:
Reception: Responsible for answering phones and directing callers to the appropriate destination, creating a warm and welcoming atmosphere for any onsite visitors, managing the mail for staff and agents, keeping common office spaces clean, organized stocked and ensuring office equipment remains fully operational.
Agent Support: Responsible for supporting and providing exceptional customer service to all agents. This includes being a point of contact for agent questions and needs on a variety of company software and systems and supporting the Office Administrator and Branch Manager with communications regarding office events and/our announcements.
Administrative: Responsible for a variety of administrative tasks. This includes sales files check lists to ensure all items are submitted, following up accordingly with agents when items missing and providing support as needed to Office Administrator with a variety of tasks, such as maintaining office boards, data entry, etc.
Other Duties:
* Help maintain physical office space.
* Other Administrative: Provide general administrative support for the office as needed, along with serving as the back-up to other positions in the office during any absence.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications:
* 1-2 years customer service experience preferred; Prior Real Estate strongly preferred.
* Ability to learn new software programs on an as needed basis, skillful in using the following programs including, but not limited to: Microsoft office programs such as Outlook, Word, Excel, PowerPoint, and Publisher (including utilizing templates and mail merge), and Adobe programs such as Adobe Acrobat
* Creative problem-solving skills.
* Ability to communicate with different audiences to convey message successfully and to change gear quickly to support different customers
* Ability to multi-task, prioritize and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints.
* Customer focused, delivery oriented, good team member, values honesty and integrity
LI-KD1
Realogy Holdings Corp.
Madison, New Jersey
Realogy is a global provider of real estate services with a singular mission: We serve agents. This strategy is aimed at growing the base of high-performing independent sales agents at our company-owned and franchisee brokerages, providing services to make them more productive and their businesses more profitable.
While you won’t see our name on For Sale signs, you will see those of our industry-leading brands: Better Homes and Gardens Real Estate, Century 21, Citi Habitats, Climb Real Estate, Coldwell Banker Real Estate, Corcoran, ERA Franchise Systems and Sotheby’s International Realty to name just a few. Our four business units work together to provide a full-service solution to meet the needs of agents and their homebuying clients, from the initial listing until the keys are turned over.
Realogy was recently designated a Great Place to Work® for the second consecutive year, recognizing the company’s commitment to providing meaningful work and an environment where employees can grow and succeed. Realogy has 16,600 offices and approximately 302,000 affiliated brokers and agents worldwide. We’re the leader in residential real estate sales, with $6.1 billion in revenue in 2018, nearly 1.4 million real estate transactions and approximately 16 percent of market share of the U.S. residential real estate market. We’re there to serve agents who help people find and buy houses, move, and finance their dream.
Powered by its network of over 92,000 affiliated sales professionals in 3,000 offices across 44 countries and territories, the Coldwell Banker® organization is a leading provider of full-service residential and commercial real estate brokerage services. The brand’s mission is to empower its people to leave their mark on the world of real estate. The Coldwell Banker brand prides itself on its history of expertise and honesty since its beginnings in 1906. The brand embraces four core values: home, awesomeness, ingenuity and excellence. Coldwell Banker Real Estate is committed to providing its network of sales professionals with the tools and insights needed to excel in today’s marketplace and is known for its bold leadership and dedication to driving the industry forward with big data and smart home expertise. Coldwell Banker Real Estate was the first real estate brand to harness the power of big data; the CBx Technology Suite uses predictive analytics and machine learning to analyze markets, target buyers and sellers and provide agents with a simple platform to create unique and effective marketing plans for each listing. The brand was named among the 2018 and 2019 Women’s Choice Award® Most Recommended brands for customer experience and overall quality. Blue is bold and the integrity and values of Coldwell Banker Real Estate give the Gen Blue® network an unbeatable edge. Coldwell Banker®, the Coldwell Banker logo, Gen Blue® and the Gen Blue Experience® are registered services marks owned by Coldwell Banker Real Estate LLC. Coldwell Banker Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated.
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IndustryReal Estate Services
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No. of Employees11,800+
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Website
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Jobs Posted585
