Bilingual Customer Service – Work From Home
Posted on: 10 Jan 2021
Pasadena, CA
Job Description
As a bilingual customer service representative working from the comfort of your home, you'll support customer needs and offer additional beneficial products to them.We'll provide office equipment and virtual training. Additionally, you'll have the support of a collaborative virtual team and ongoing coaching.
Must-have qualifications - Two years of post-secondary education or higher
- Instead of the above, two years of relevant work experience
- Fluent in Spanish and English (speak and read)
- Must have or obtain state insurance license
- Must live in the state of California and not within 75 miles of our Sacramento call center location Pay Rate:$ 18.00-$19.75, plus:
- An additional 10-15% when you workevening or weekend hours
- $500 sign-on bonus if you already have a Property & Casualty or Personal Lines insurance license
- Performance-based rewards
Schedule: Most schedules will include a weekend day and evening hours
Training Starts: February 15, 2021
Work from home office requirements - Designated workspace free from noise and other distractions
- Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
- Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
- All Progressive hardware you receive needs to be connected to a surge protector
- High-speed internet access at the employee's expense unless otherwise required by law. Benefits - Gainshare bonus up to16% of your eligible earnings; Progressive rewards each of us with an annual bonus based on company performance
- 401(k) with dollar-for-dollar company match up to 6%
- Diverse, inclusive and welcoming culture with Employee Resource Groups
- Career development and tuition assistance
- Onsite gym and healthcare at large locations
- Wellnessprograms to help you maintain a better quality of life
- Medical, dental and vision,including free preventive care
Equal Opportunity Employer
Progressive
Mayfield Village, OH
Progressive Casualty Insurance Company, Inc. provides insurance products in the United States. It offers auto, motorcycle, recreational vehicle/trailer, boat, car, snowmobile, all-terrain vehicle, personal watercraft, golf cart, and Segway insurance products. The company also provides home and property insurance, such as homeowners, renters, condo, mobile home, and flood insurance, as well as commercial, pet, health, wedding and event, life, mechanical breakdown, umbrella, business, ID theft, and travel insurance.
In addition, it manages claims through its service centers; and provides roadside assistance and catastrophe claim services. Progressive Casualty Insurance Company, Inc. offers its products online, as well as through phone and independent agents. The company was founded in 1937 and is based in Mayfield Village, Ohio with a network of offices in the United States. Progressive Casualty Insurance Company, Inc. operates as a subsidiary of Drive Insurance Holdings, Inc.
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IndustryInsurance
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No. of Employees35,000+
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Website
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Jobs Posted602
