Job Description

Liaison- 1st shift

Day shift Monday Friday 9:00 am 5:00 pm

As a Fiserv Liaison, you will be responsible for various administrative tasks for our internal Client Services Department, creating secured documents for electronic storage, processing special production request orders and returns, as well as researching issues related to production jobs. Fiserv provides on the job training and work in a climate controlled environment.

In this role, you will perform the following duties:

* Frequent data entry into Microsoft Excel.
* Communicating verbally and via email regarding a variation of production related topics.
* Performing challenging support tasks for internal Client Services, Tracer Desk and other related or assigned functions.
* Preparing and processing secured documents for electronic storage.
* Receiving and processing special request orders.
* Processing returns.
* Completing miscellaneous orders, billing requests and credits.
* Handling internal and external client inquires.
* Problem research stemming from production related issues.

Basic qualifications for consideration:

* High School Diploma or equivalent is preferred, but is not required.
* Experience in a fast paced, high volume production environment and understanding of production concepts.
* Outstanding verbal and written communication skills.
* Organizational and administrative abilities.
* Strong mechanical aptitude.
* Proficient typing skills.
* Experience operating a computer workstation.
* Deep knowledge of recording and entering data into spreadsheets.
* Ability to work overtime during peak periods.
* Problem solving
* Flexibility with working in other areas on occasion.
* Strong ability to multi task.
* Ability to work with associates with collaboration related to productivity, safety and quality of work.

Physical Requirements:

* Be able, as it is necessary-to climb, stretch, crouch or kneel.
* Successful performance requires good vision including close vision for accurate attention to detail.
* Work requires incumbent to be mobile and in a standing / walking position.
* Ability to lift up to 50 lbs regularly.
* Uses hands to handle, finger, or feel objects and to perform keyboarding.

Who we are:

Output Solutions at Fiserv delivers mission-critical communications to financial institutions, health and property/casualty insurance providers, billers, retailers, travel and entertainment companies and advertising agencies nationwide. With solutions including transactional document production and delivery, card manufacturing and personalization and direct marketing services, we help our clients streamline operations to contain costs, while building customer dedication and generating incremental revenue.

Fiserv is an Equal Opportunity Employer/Disability/Veteran