Job Description

Division or Field Office:

Business Apps & Sprt Division

Department of Position: Claims Tech Department

Work from:

Millcreek, PA

At Erie Insurance, youre not just part of a Fortune 500 company; youre also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

Position Summary

Coordinates transitions to new vendors, new business or technical processes, new technology or significant changes to current technology. Implements changes that will affect business or technical processes with a moderate to high impact for stakeholders and will present challenges in complexity or deadlines. May perform duties in one or more of the following disciplines: Business Data Business Intelligence Security Quality User Experience Production Control

The ERIEs Claims technology department is innovating in an exciting claims application, Guidewire. ERIE IT is an organization built on quality, teamwork and going the extra mile. As an analyst in The ERIEs Claims technology department you will help make it easier for our employees do their job and to help our customers in their darkest hours.

Preferred Job Requirements/Responsibilities
* Claims processing knowledge, preferred
* Ability to learn highly technical systems and adapt on the fly.
* Ability to lead workshops to clarify user requirements.
* Ability to lead the development and execution of formal test plans
* Ability to design, develop, and implement automated test cases and analyze results
* A passionate, persistent, and creative person who wants to get things done.

Duties and Responsibilities

Analyzes business or technical processes with a moderate to high impact for stakeholders.

Conducts research, generates comparisons, draws conclusions, makes recommendations and validates solutions to effect transitional changes.

Utilizes technical guidance received from leaders and higher-level peers to address complex problems and projects.

Collaborates across multiple teams to drive analysis management processes (i.e. business, quality, experience, system).

Ensures actions are in alignment with enterprise strategies.

Participates in the execution and implementation of solutions.

Effectively communicates with customers, team members or other stakeholders to ensure successful outcomes.

Competencies

Ability To Learn And Follow Procedures

Ability to Manage Complexity

Business Acumen

Decision Making

Developing And Maintaining Relationships

Influencing Skills

Information Management Skills

Interpersonal Communication

Job-Specific Knowledge

Planning And Organizing

Problem Analysis

Resourcefulness

Service Orientation

Time Management

Using Tables And Graphs

Qualifications

Minimum Educational Requirements and Experience Equivalencies: Bachelor's degree in IT, MIS, Business or related field, plus two years' related experience; or Associate's degree in a technical field, plus four years' related experience; or High school diploma plus six years' related experience.

Physical Requirements

Lifting 0-20 lbs; Occasional (<20%)

Lifting 20-50 lbs; Occasional (<20%)

Lifting Over 50 lbs; Rarely

Driving; Occasional (<20%)

Pushing/Pulling; Rarely

Manual Keying/Data Entry; Frequent (50-80%)

Climbing; Rarely