Dick's Sporting Goods

Community Relations Manager

Posted on: 9 Jan 2021

Knoxville, TN

Job Description

Description

Were building something new in Knoxville, TN. A destination devoted to sports. A place where the community will gather and be inspired. To create this new experience, were building a leadership team that will dream big, obsess over the athlete (our customer, inspire teammates and challenge every normal thing about retail.

For the Knoxville, TN area were seeking a Community Relations Manager. The Community Relations Manager is responsible for identifying, building and strengthening partnerships with the community and DICKS Sporting Goods. This role will be supporting, developing, and evaluating events, programs and marketing strategies across the Knoxville Area. This includes test and learn opportunities to further connect the community through schools, youth leagues, sports management and wellness activities for folks of all ages. Support our goal to uniquely brand DICKS Sporting Goods as the 1 authentic sports, Omni-channel retailer that serves and inspires athletes and outdoor enthusiasts to achieve their personal best through the relentless improvement of everything we do. Additionally, this person is responsible for driving traffic, sales and profitable results. The ideal candidate has a working knowledge of the Rochester proper and outlying area schools, youth sports leagues, clubs and potential vendor partners.

This position is part of the Community Integration Team that supports our community goals in conjunction with DICKS Sporting Goods overall corporate goals and brand plan. This person establishes and maintains relationships with our corporate Marketing Team as well as, collaborates with the Community Marketing organization & local DSG field leadership teams.

The role youll play:

* Seek, develop, and strengthen relationships with community teams, leagues, and organizations encouraging them to choose DICKS for product, service, experiences and destination for community events.
* Increase merchandise sales, traffic counts, customer conversion through strategic programming, which includes: in-store events utilizing batting cages, golf bays, outdoor field and rock wall, couponing/shop nights and promoting the additional services within
* Leverage outreach assets to promote the DICKs Sporting Goods brand through partnerships, events, marketing drive traffic in-store and evaluate test and learn experiences and activities.
* Collaborates with local community marketing manager for visibility to execution and evaluation of all territory level marketing activities, national events, partnerships and initiatives including Community Youth Sports Program, new store marketing programs and other related sponsorship opportunities as directed.
* Serve as cross-functional liaison between stores, community marketing, and community organizations to ensure execution of programs from conception to conclusion.
* Along with the Community Integration Team, proactively plan, prepare and provide comprehensive support and communication that detail all specifics related to in-store events and programs as directed.
* Evaluate qualitatively and quantitatively each event/program and proactively suggest enhanced measures of success.
* Evaluate and execute Dicks Sporting Goods donations requests working in conjunction with Sponsorship program.
* Recording of all asset distribution and contract management working in conjunction with local CRM program.
* Communicate new and regional product, service and experience opportunities to cross functional business partners.
* Evaluate and manage budget and related expenses for community relations programs, experience and community support.
* Deliver a level of excellence and professionalism on all events, programs or projects as assigned.
* Serve as approved media trained associate capable of talking to media on behalf of DICKS as directed by Corporate communications team.

* * *

Qualifications

The experience were looking for:

* Bachelors degree in Business, Management, Communications, Marketing or related area
* 3+ years of related experience as a regional or company merchandise or marketing professional in a retail or multi-unit environment
* A plus: strong current relationships in the Knoxville region
* Ability to work a flexible schedule as needed (including nights, weekends and travel throughout the territory
* Tremendous passion and experience in event and community management
* Project management experience and business leader mindset
* Excellent communication, project management, operations and organizational skills
* Strong relationship building experience
* A passion for relentless improvement, embracing and driving positive change

Dick's Sporting Goods

Coraopolis, PA

The Story begins ...

DICK’S Sporting Goods was founded in 1948 when an 18 year-old Dick Stack was working at an Army surplus store in Binghamton, New York. An avid fisherman, Dick was approached by the store owner to come up with a list of products needed to get into the fishing tackle business. After Dick presented his suggestions, the owner told him he was a dumb kid and had no idea what he was doing. Dick was upset and promptly quit. He went to his grandmother’s house where he spent a lot of time as a kid and told her what had happened.

Dick’s grandmother asked how much it would cost to build the store himself. Dick said it would cost $300. His grandmother then went to the cookie jar where she kept her life savings and gave him $300 and told him “do it yourself.” Dick used that money and his relentless work-ethic to open a bait-and-tackle shop in Binghamton. By the late 1970's, he expanded his product line to include much of what you’ll find at DICK’S Sporting Goods today.

...and lives on

Ed Stack is the current CEO and Chairman of DICK’S Sporting Goods. He and his siblings are responsible for taking two stores and growing the chain. DICK’S continues to offer the finest quality products at competitive prices, supported by teammates with a passion for sports. DICK’S Sporting Goods went public on the New York Stock Exchange on October 15, 2002 under the ticker symbol DKS.

Today, headquartered in Pittsburgh, PA, DICK'S Sporting Goods is a leading omni-channel sporting goods retailer offering an extensive assortment of authentic, high-quality sports equipment, apparel, footwear and accessories. As of May 1, 2019, the Company operated more than 720 DICK'S Sporting Goods locations across the United States, serving and inspiring athletes and outdoor enthusiasts to achieve their personal best through a blend of dedicated teammates, in-store services and unique specialty shop-in-shops dedicated to Team Sports, Athletic Apparel, Golf, Lodge/Outdoor, Fitness and Footwear.

DICK’S also owns and operates Golf Galaxy and Field & Stream specialty stores, as well as DICK’S Team Sports HQ, an all-in-one youth sports digital platform offering scheduling, communications and live scorekeeping through its GameChanger mobile apps, free league management services, custom uniforms and fan wear and access to donations and sponsorships. DICK'S offers its products through a content-rich eCommerce platform that is integrated with its store network and provides customers with the convenience and expertise of a 24-hour storefront.

 

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