Comcast

Sr. Analyst Content QA

Posted on: 9 Jan 2021

Philadelphia, PA

Job Description

Job Descriptions

Job Summary

Responsible for validating site content and functionality in various testing and production environments. Analyzes user experience, copy, search engine optimization, site performance requirements and specifications to develop a strong understanding of the project and testing objectives. Collaborates with other team members, including designers, copywriters, editors, developers and other quality assurance engineers to identify, reproduce, and document defects, bugs, or other problems by using the project's issue tracking tools and processes. Utilizes clearly defined standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of company products. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.

Job Description



* Formulates and executes tests to validate content on various site applications.
* Collaborates with design, copywriting, editing and development teams to identify product and technical requirements that will be the basis for conducting testing.
* Reviews and verifies requirements and design specifications for validity in overall product design, with an emphasis towards product testability and verification.
* Assists in identifying viable test strategies in order to support testing product functionality.
* Works with other quality assurance engineers or Software Engineers to identify, reproduce and document bugs or defects.
* Supports trials of new infrastructure designs/services.
* Consistent exercise of independent judgment and discretion in matters of significance.
* Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
* Other duties and responsibilities as assigned.

Skills

* Must be a critical thinker with the ability to think outside the box and build test cases that are comprehensive (include positive tests, negative tests etc.) and relevant to overall goals and objectives for the digital space.
* Candidate should have hands on experience to validate all the test cases across various digital properties, including all browser compatibilities on desktops, mobile devices, tablets/iPads, responsiveness/adaptive logic, Analytics validations, Accessibility testing etc..
* Technical background and experience working with web-based applications
* Must be flexible, independent and self-motivated with an ability to manage and prioritize multiple, diverse projects simultaneously.
* Excellent verbal and written communication skills.

Education Level

* Bachelors Degree or Equivalent

Field of Study

* Computer Science

Years of Experience

* Generally requires 5-7 years related experience

Employees at all levels are expected to:

* Understand our Operating Principles; make them the guidelines for how you do your job.
* Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
* Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
* Win as a team make big things happen by working together and being open to new ideas.
* Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
* Drive results and growth.
* Respect and promote inclusion & diversity.
* Do what's right for each other, our customers, investors and our communities.

Disclaimer:

* This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast

Philadelphia, PA

Comcast Corporation operates as a media and technology company worldwide. It operates through Cable Communications, Cable Networks, Broadcast Television, Filmed Entertainment, Theme Parks, and Sky segments. The Cable Communications segment offers cable services, including high-speed Internet, video, voice, and security and automation services to residential and business customers under the Xfinity name; and advertising services.

The Cable Networks segment operates national cable networks that provide various entertainment, news and information, and sports content; regional sports and news networks; international cable networks; and various digital properties, including brand-aligned Websites, as well as engages in the cable television studio production operations. 

The Broadcast Television segment operates NBC and Telemundo broadcast networks, NBC and Telemundo local broadcast television stations, broadcast television studio production operations, and various digital properties. The Filmed Entertainment segment produces, acquires, markets, and distributes filmed entertainment under the Universal Pictures, Illumination, DreamWorks Animation, and Focus Features names. It also develops, produces, and licenses stage plays; and distributes filmed entertainment produced by third parties. The Theme Parks segment operates Universal theme parks in Orlando, Florida; Hollywood, California; and Osaka, Japan.

The Sky segment offers direct-to-consumer services, such as video, high-speed Internet, voice, and wireless phone services; and content services comprising operating entertainment networks, the Sky News broadcast network, and Sky Sports networks. The company also provides a wireless phone service under the Xfinity Mobile name; and owns the Philadelphia Flyers, as well as the Wells Fargo Center arena in Philadelphia, Pennsylvania. Comcast Corporation was founded in 1963 and is headquartered in Philadelphia, Pennsylvania.

 

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