Patient Access Specialist - FT in Galax, VA at Twin County Regional Healthcare
Posted on: 6 Jan 2021
Galax, VA
Job Description
Job Description
Twin County Regional Healthcare
Minimum Education
High school diploma or GED required. Associates degree in Administrative Support Technology, Business or Office Technology preferred.
Medical terminology experience recommended.
Proficient in use of software programs.
Excellent customer service and telephone skills a must.
Required Skills
Excellent oral and written communication skills.
Familiarity with organization and functions of each hospital department.
Ability to problem-solve effectively and handle stress in a positive manner.
Maintain harmonious relationships with nursing personnel, medical staff, hospital administration, and all hospital departments.
Ability to work varying shifts (evenings, weekends, and holidays).
Essential Functions
Customer ServiceMeet and greet patients and families.
Obtain accurate demographic and financial information.
Explain treatment and responsibilities forms.
Verify insurance benefits, eligibility, and obtain insurance authorizations when necessary.
Obtain patients orders and requests. Review each for proper diagnosis.
Uses interpersonal skills in dealing with co-workers, patients, and families.
Participates in department meetings and attends all other required meetings.
Collect deposits, co-pays, and deductibles.
Obtains authorizations when necessary.
Educates patients/families regarding patient rights, advance directives, and distributes patient guides.
Provide coverage for switchboard duties when necessary.
Engage others in a meaningful way Seek ways to positively influence others.
Functional Demands
Ability to work 12 hours shifts required, day or night.
Must be able to lift up to 50 pounds.
Must be able to sit long periods of time.
Work requires physical ability such as walking, standing and bending.
Must be able to talk and listen in order to communicate with patients.
Must be able to read and write effectively.
Exposure to blood, body fluids and hazardous wastes is frequent and one must carry out universal precautions according to hospital policy.
May be exposed to injury by irrational and disturbed patients, patients with communicable diseases and/or potentially dangerous equipment.
Job Requirements
See above
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
LifePoint Health, Inc.
Brentwood, TN
Across our network and at our Health Support Center, we are united by a shared mission and vision, core values and guiding principles that drive everything we do and inform our approach to patient care, quality and how we do busine. We know that to achieve our vision of creating places where people choose to come for healthcare, physicians want to practice and employees want to work, we must organize around the right strategies. At LifePoint, our strategies are simple and enduring.
Our Operating Groups
LifePoint's facilities and practices are divided into four operating divisions: Eastern, Central, Mountain and Western. Each of these divisions has a leadership team that mirrors a hospital's leadership team, including a president and dedicated physician and provider leadership resources.
Our Health Support Center
Our Health Support Center (HSC), in Brentwood, Tennessee, has subject matter expertise in every area of healthcare operations and provider services. The HSC is organized to bring resources to bear across the continuum of care, from before a patient accesses healthcare services to after they are sent home, while keeping quality and compliance at the center.
On a daily basis, our group leaders and subject matter experts are working with our local markets to help develop and implement the right strategies that ensure healthcare thrives in their communities.
Our Physicians
Physicians are a critical access point to care in our communities. We work to build and maintain collaborative relationships with both our employed physicians and a broad network of affiliated providers, and we provide a full spectrum of practice management and physician support to help secure the delivery of quality care today and for the future.
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IndustryHealthcare
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No. of Employees60,000+
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Website
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Jobs Posted13300
