Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor to join our team in LOCATION. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: Improving Health, Improving Lives as we combat the COVID-19 pandemic.
INSERT SITE OR SPECIFIC DEPARTMENT INFORMATION/OVERVIEW
The schedule for this position will be XXX
Job Duties/Responsibilities
* Supervise the day to day operations of the non-technical staff for the Department Name department
* Assist with preparation of laboratory specimens for analysis and testing
* Directly supervise, train, and mentor non-technical personnel of the department
* Monitor daily workflow in the lab and schedule adequate coverage
* Responsible for ensuring all shifts in the department are properly staffed
* Research and resolve any production errors while escalating when necessary
* Engage in continuous process and service level improvements
* Perform quality assurance checks to ensure efficiency and accuracy
* Prepare and maintain Quality Assurance records and documents
* Meet regularly with direct reports to provide coaching and feedback for their development
* Responsible for administering and managing policies and procedures
* Process and maintain payroll and personnel files
* Perform administrative duties as needed
Requirements
* High school diploma or equivalent
* Associates or Bachelor's degree is a plus
* Previous relevant experience; preferably in a clinical laboratory
* Prior supervisory or leadership experience is a plus
* Familiarity with laboratory operations as well as policies and procedures is preferred
* Strong computer skills and working knowledge of Microsoft Office
* Excellent communication skills; both written and verbal
* High level of attention to detail with strong organizational and prioritization skills
* Strong critical thinking skills with the ability to make decisions in a fast paced environment
* Ability to handle the physical requirements of the position
Shift
2
Schedule
Monday - Friday, 6:00pm - 2:30am Extended hours and additional shifts as needed
Burlington, NC
Laboratory Corporation of America Holdings operates as an independent clinical laboratory company worldwide. It operates in two segments, LabCorp Diagnostics (LCD) and Covance Drug Development. It offers various clinical laboratory tests, such as blood chemistry analyses, urinalyses, blood cell counts, thyroid tests, Pap tests, hemoglobin A1C and vitamin D products, prostate-specific antigens, tests for sexually-transmitted diseases, hepatitis C tests, microbiology cultures and procedures, and alcohol and other substance-abuse tests.
The company also provides testing services in the areas of women's health, allergy, diagnostic genetics, cardiovascular disease, infectious disease, endocrinology, oncology, coagulation, pharmacogenetics, toxicology, and medical drug monitoring; and esoteric testing, cancer diagnostics, and other complex procedures. In addition, it provides technology-enabled solutions, including a suite of applications to enable patients, healthcare providers, health systems, accountable care organizations, and insurers with convenient and secure access to LCD’s data and services, as well as billing for laboratory services. Further, it offers end-to-end drug development, medical device, and diagnostic development solutions from research to clinical development and commercial market access.
The company primarily serves managed care organizations, biopharmaceutical companies, physicians and other healthcare providers, hospitals and health systems, governmental agencies, employers, patients and consumers, contract research organizations, academic institutions, and independent clinical laboratories. Laboratory Corporation of America Holdings has collaborations with the Boston University, Columbia University, Duke University, Johns Hopkins University, The Mount Sinai Hospital, the University of Tennessee, Yale University, and QIAGEN N.V. The company was founded in 1971 and is headquartered in Burlington, North Carolinia.