Facebook

Privacy Operations Specialist

Posted on: 5 Jan 2021

Sunnyvale, CA

Job Description

The Privacy Operations team is responsible for supporting privacy policy for the Facebook family of products. Our team is motivated by providing best in class, integrated support solutions and creating an excellent community experience for our users. As a Privacy Operations Specialist at Facebook, you'll bring your passion for building community and operations together to support case management of data rights requests and execute related scalable support experiences. The right candidate must have a strong work ethic, impeccable judgement and be comfortable operating in a fast-paced, ever changing environment.

Privacy Operations Specialist Responsibilities

* Document, review and process incoming data privacy requests

* Be able to independently investigate complex issues across multiple platforms

* Work closely with our legal, policy and other cross-functional partners to address complex privacy reports and regulatory inquiries

* Communicate clear and precise explanations of team policies and protocols

* Effectively plan and collaborate with team members on a range of projects to improve internal efficiency and effectiveness of our operations

* Develop and execute initiatives to improve the communitys interaction with the Facebook platform

* Develop skills in a number of different areas including data, tools, project management and quality assessment in support of operational excellence objectives

Minimum Qualifications

* 1+ years experience in data privacy, legal operations, or paralegal role

* Experience solving privacy problems within an operations environment

* Communication experience with attention to detail

* Self-starter, intellectually curious and resourceful when faced with limited options

* Experience acting independently across competing priorities and exercise judgment

Preferred Qualifications

* CIPP/E/US/M/A certification

* Knowledgeable about Facebook's mission and maintaining user trust in the Facebook family of products

Locations

About the Facebook company

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities we're just getting started.

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.

Facebook

Menlo Park, CA

Facebook, Inc. provides various products to connect and share through mobile devices, personal computers, and other surfaces worldwide. The company’s products include Facebook that enables people to connect, share, discover, and communicate with each other on mobile devices and personal computers; Instagram, a community for sharing photos, videos, and messages; Messenger, a messaging application for people to connect with friends, family, groups, and businesses across platforms and devices; and WhatsApp, a messaging application for use by people and businesses to communicate in a private way. It also provides Oculus, a hardware, software, and developer ecosystem, which allows people to come together and connect with each other through its Oculus virtual reality products. As of December 31, 2018, it had approximately 1.52 billion daily active users. The company was founded in 2004 and is headquartered in Menlo Park, California.

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