Job Description

Position Description

This resource is responsible for handling a variety of Salvage claims to conclusion within established range of authority. Work involves independent judgment with minimal direct supervision: moving vehicles to salvage auctions, processing title documents to transfer ownership, locating vehicle recoveries and arranging pick up of vehicles, broker charges with tow yards and impound lots, establishing vehicle values, handle the sale of catastrophe salvage, processing of funds and expense allocation and controlling expenses.

Job Responsibilities

* Partner with adjuster, owner, and/or our vendor to collect vital documentation and ensure an accurate and timely recovery process
* Handle initial set up of Salvage claim file and resolve a plan of action to perfect recovery.
* Track, supervise and facilitate salvage recovery through diaries and salvage reports
* Control costs.
* Investigate and maintain a complete and thoroughly detailed claim file.
* Consistently makes timely and courteous contact with every claim customer
* Maintains and updates a diary/schedule for each claim in the adjusters pending
* Responds to claim correspondence in a timely fashion with very high quality
* Provides input for continuous development of claims guidelines and standard methodologies
* Handle total loss paperwork; process titles in accordance with various state guidelines and timetables for total loss vehicles
* Act as an asset to claims adjusters by answering questions regarding state salvage and title laws and assist in locating salvage vendors
* Handle high profile files that may involve interacting with management, legal counsel, or other legal entities.

Qualifications

* HS diploma or equivalent required. Associate / Bachelor's degree in business related field preferred.
* Currently licensed in home state if state required is preferred
* Ability to acquire and maintain insurance licenses in states (including Texas) within three months
* 2 + years in insurance industry is needed with a background in salvage preferred.
* Perform tasks required to support ongoing business operations
* Skilled technician in a hands-on environment, often highly specialized.
* Typically requires sophisticated knowledge of Microsoft Office Programs

Ally Overview

Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company and a top 25 U.S. financial holding company offering financial products for consumers, businesses, automotive dealers and corporate clients. Our legacy dates back to 1919, and the company was redesigned in 2009 with a distinctive brand, new way and committed focus on its customers. We have an award-winning online bank (member FDIC), one of the largest full service auto finance operations in the country, a complementary auto-focused insurance business, a growing digital wealth management and online brokerage platform, and a trusted corporate finance business offering capital for equity sponsors and middle-market companies.

Business Unit/Enterprise Function Description

Ally Insurance is a provider of automobile-related insurance, vehicle maintenance and reinsurance products, and services for automobile dealers and their customers. We focus on crafting and maintaining robust and positive relationships developed directly with our dealers. By partnering with them, we are best able to offer them comprehensive solutions for their business, and valuable products and services to consumers.

Total Rewards Information

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But our total compensation -- or total rewards -- extends beyond your paycheck and is crafted to support and enrich your personal and professional life, including:

* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
* Planning for the Future: benefits to help you plan for the near and long term including an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement and other financial well-being programs.
* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps all employees and their families stay on track physically, socially, emotionally and financially.
* Building a Family: adoption, surrogacy and fertility support as well as benefits that help to take care of family -- parental and caregiver leave, back-up child and adult/elder day care program and child care discounts.
* Work-Life Integration: other benefits including LifeMatters Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.

Ally is an Equal Opportunity Employer!

Ally is an Equal Opportunity Employer! We extend equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.