Job Description

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some cliche people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

The Opportunity

The work is fast-paced and large in scope; the perfect opportunity for anyone who thrives on collaborating to build innovative digital applications that reach millions of customers transacting billions of dollars worldwide. On our team, you'll partner with some of the industry's most talented, creative, and innovative partners, from content strategists and CX researchers to digital product owners and programmers. The work demands a healthy respect for the contributions of each of these fields and a dedication to applying a user-centered design methodology to delivering outstanding solutions.

This specific role will deliver UX design solutions for responsive web and native mobile app experiences supporting Ally Bank.

The Work Itself

* Partner with digital product and business to establish clear problem statements and measures of success
* Partner with CX and Usability team to define comprehensive customer journeys for target client persona and conduct research and testing
* Collaborate with content strategists to design solutions for responsive web and mobile app experiences
* Build user flows, wireframes, design comps, and prototypes that exhibit a proficiency in user-centered design practices
* Demonstrate a bold vision for excellence in interactive mobile app design with a dedication to evolving our customer and client experience
* Work with developers to determine feasibility and performance considerations
* Demonstrate excellent verbal and written communication skills to articulate design rationale and facilitate partnerships with digital product and business owners
* Highly innovative and encourage dedication to a higher standard
* Solutions oriented with the ability to multi-task and adapt quickly to changing requirements and conditions
* Partner across related subject areas including usability, content strategy, accessibility, and web development to meet the established business objectives of this engagement.

The Skills You Bring

* 1-3+ years experience as a UX Designer at an agency, retail or financial services institution
* 1-2 years experience in financial services preferred
* 2-3 years proven experience native mobile app design for iOS and Android
* Experience crafting end-to-end customer journeys, user flows, wireframes, and interactive prototypes
* Knowledge of the Adobe Creative Suite (Photoshop, Illustrator), Sketch, Axure and InVision preferred
* Experience in an e-commerce, media, or start-up environment with short interval release cycles is a plus
* Best-practices knowledge of WC3 and other web design standards
* Excellent understanding of usability/user centered design, UX methodology, interactive design principles and best practices, web accessibility, and corporate branding
* Excellent verbal and written communication skills
* Solutions oriented with the ability to multi-task and adapt quickly to changing requirements and conditions

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation -- or total rewards -- extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
* Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally and financially.
* Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and child care discounts.
* Work-Life Integration: other benefits including LifeMatters Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.

Who We Are

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.