Job Description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 107,000 colleagues serve people in more than 160 countries

JOB DESCRIPTION:

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 107,000 colleagues serve people in more than 160 countries

About Abbott

Diagnostic testing is a compass, providing information that helps in the prevention, diagnosis and treatment of a range of health conditions.

Abbotts life-changing tests and diagnostic tools give you accurate, timely information to better manage your health. Were empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbotts diagnostics instruments, providing lab results for millions of people.

Our location in Kansas City, MO currently has an opportunity for an Account Compliance Coordinator. The Account Compliance Coordinator is responsible for the coordination of Random programs related to Alere/eScreen National Account clients, as well as clinic-managed clients, across Alere/eScreens occupational health network. Requires frequent communication with eScreen staff and National Account clients related to drug testing compliance, documentation and process control. Attention to detail and diligence are needed to maximize account compliance.

WHAT YOULL DO

* Assists with all aspects of client random programs including processing enrollments, payments, billing, and account setup.
* Works closely with clients and eScreen employees to ensure documentation accuracy and time efficiency for all clients enrolled in a compliance program.
* Maintains understanding of all DOT regulation and procedures.
* Ensure information integrity relative to eScreen National Accounts, the eScreen occupational health network of providers and their clients.
* Maintains customer relationships by responding to inquiries, while researching information, and communicating the benefits and services that eScreen provides.
* Identifies clients and collection network providers that require additional attention or problem resolution and communicates these issues to the department supervisor.
* Prepares data by compiling and analyzing internal and external information and completes projects in support of compliance auditors.
* Responds to internal and external requests, clarifying policies and procedures regarding compliance, deadlines, and information integrity.
* Must be able to multi task and complete task in a timely manner
* Shift is 8am 5pm
* Other duties as assigned

EDUCATION AND EXPERIENCE YOULL BRING

Required

* Previous account management, vendor management, or customer service experience
* High school diploma; or one to three years client services experience required; or equivalent combination of education and experience.
* Proficiency in Excel, Word and Outlook

Preferred

* Four-year degree from accredited college or university
* Knowledge of DOT regulations and procedures a plus.

WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career. We offer:

* Training and career development, with onboarding programs for new employees and tuition assistance
* Financial security through competitive compensation, incentives and retirement plans
* Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
* Paid time off
* 401(k) retirement savings with a generous company match
* The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully: http://www.abbottbenefits.com/pages/candidate.aspx

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

JOB FAMILY:

Customer Service

DIVISION:

ARDx Abbott Rapid Diagnostics

LOCATION:

United States > Kansas City : 8140 Ward Oarkway

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

No

MEDICAL SURVEILLANCE:

No

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf