Job Description
Albertsons Companies is one of the largest food and drug retailers with 2,300+ stores. The Albertsons Companies family of brands includes some of the most prominent brands in food retailing, with a growing base of loyal shoppers. Thanks to the professionalism, diversity, spirit and friendliness of our people, we have locations across the U.S.
The eCommerce Fulfillment Department has an opening for a Manager, Lean Operations. This position will be in Pleasanton, California and may require travel within US as needed to meet business needs.
Position Purpose:
Albertsons seeks to offer customers an easy, exciting, and friendly ecommerce shopping experience, through the invention of personalized and localized digital experiences for our 34 million plus weekly customers.
The Manager of Lean Operations will be responsible for driving a continuous improvement mindset to end-to-end eCommerce fulfillment operations. You will play a critical role in conducting business process assessments, recommending feasible, cost effective solutions and implementing those solutions. Your role will be focused on implementing approved solutions by partnering with Store Operations and 3PL entities to drive direct impact to Albertsons' bottom-line. You will lead Proof of Concept (PoC) initiatives and collaborate with eCommerce Fulfillment teams to launch these solutions. The grocery industry is underdeveloped in ecommerce, and this person will contribute in influencing the future of grocery ecommerce and establish Albertsons as an industry leader. There are very few places where you can have this much customer and business impact and help shape the future of eCommerce fulfillment. If you are up to the challenge, we would love to talk to you!
Key Responsibilities include, but are not limited to:
* Be a champion of the lean methodologies, providing mentoring and support to each production facility to which the manager is assigned.
* Conduct root-cause analysis of key eCommerce fulfillment challenges to assist with identification of process improvement initiatives by leveraging comparative industry and functional analysis.
* Define scope for process improvement initiatives and innovation identified across the entire supply chain including fulfillment, transportation and logistics operations.
* Implement and monitor impact of Lean best practices focused on driving sustainable improvement in fulfillment operations by partnering with internal leaders (geographic divisional leaders, MFC Operation Leaders, Store Operation Leaders).
* Conduct cost-benefit analysis of continuous improvement initiatives to assist the Fulfillment organization's build (internal development) versus buy (third party capabilities) decisions.
* Facilitate, lead and/or co-lead teams to implement identified process improvements across distribution operations and transportation.
* Own an ongoing portfolio of projects and assessments to track and plan the continuous improvement agenda. This will include leading and coordinating efforts on testing and implementation by developing workplans with appropriate resources.
* Provides internal coaching to store leadership teams on initiative launch procedures in order to make breakthrough improvements in overall Fulfillment operations. Strong skills in clearly communicating the why (intent) and the how (execution).
* Be recognized as a problem solver by providing leadership and expertise that will solve problems and improve performance.
Qualifications:
* Bachelor's degree in a quantitative discipline is preferred (Engineering, Supply Chain, Statistics, Operations Research), but will consider other disciplines or equivalent work experience.
* 6+ years of professional experience in lean operations
* 2+ years' experience working in fulfillment innovation (design, launch, optimization)
* Experience in eCommerce and/or brick-and-mortar retail, distribution, fulfillment, or other related operations. Grocery experience highly recommended.
* Expertise building a Lean culture required. Knowledge and experience with Six Sigma a plus.
* You are a talented business and operations leader with experience in a demanding operating environment
* Proven successful experience in working in an agile environment
* Strong leadership experience, especially in hourly work environments
* Aptitude for strategic thinking and problem solving in a fluid environment.
* Exceptional at prioritizing and focusing on the highest value opportunities.
* Ability to stay goal oriented and act with a sense of urgency
* Ability to work collaboratively as a member of cross-functional teams to deliver results.
* Executive presence and mindset, with the ability to roll up sleeves when necessary.
* Excellent communication skills, able to present, negotiate and influence at C-level.
* Exceptional networking, relationship building and influencing skills.
* MBA a plus, but strongly preferred
How to Apply: Interested candidates are encouraged to submit a resume by visiting https://www.albertsonscompanies.com/careers.html
Diversity is fundamental at Albertsons Companies. We foster an inclusive working environment where the different strengths and perspectives of each employee is both recognized and valued. We believe that building successful relationships with our customers and our communities is only possible through the diversity of our people. A diverse workforce leads to better teamwork and creative thinking, as well as mutual understanding and respect.
The Albertsons Companies policy is to provide employment, training, compensation, promotion and other conditions of employment without regard to race, color, religion, sexual orientation, gender identity, national origin, sex, age, disability, veteran status, medical condition, marital status or any other legally protected status.
We support a drug-free workplace -- all applicants offered a position are required to pass a pre-employment drug test before they are hired.
AN EQUAL OPPORTUNITY EMPLOYER
Boise, ID
In 1939, Joe Albertson, a former Safeway district manager, took $5,000 he saved and $7,500 he borrowed from his wife’s Aunt Bertie, and partnered with L.S. Skaggs to open his first Albertsons store on 16th and State Streets in Boise, Idaho. Joe knew the keys of running a really great store, and it was all about working hard for the customers: give them the products they want, at a fair price, with lots of tender, loving care. Joe was innovative, too. He had one of the first in-store magazine racks in the country along with a scratch bakery and fresh ice cream made in-store. He worked hard, seven days a week, on his vision to build his company, and through his inspiring work ethic and tireless
determination to run the best store, the first store thrived. Just two years later, he had opened two other stores in neighboring communities and grew the fledgling company’s sales to over $1 million by the end of 1941.
Today, Albertsons operates as a banner of Albertsons Companies, one of the largest food and drug retailers in the United States. With both a strong local presence and national scale, the company operates stores across 35 states and the District of Columbia under 20 well-known banners. Albertsons Companies is committed to helping people across the country live better lives by making a meaningful difference, neighborhood by neighborhood. In 2017 alone, along with the Albertsons Companies Foundation, the company gave nearly $300 million in food and financial support. These efforts helped millions of people inthe areas of hunger relief, education, cancer research and treatment, programs for people with disabilities and veterans outreach.