Job Description

Job Description

Albertsons Companies is one of the largest food and drug retailers with 2,300+ stores. The Albertsons Companies family of brands includes some of the most prominent brands in food retailing, with a growing base of loyal shoppers. Thanks to the professionalism, diversity, spirit, and friendliness of our people, we have locations across the U.S.

The Customer and Market Intelligence team has an opening for a Senior Director / Head of Customer and Market Analytics. This position is located in Pleasanton, California or Boise, Idaho.

Position Purpose

This position will report into the VP of Customer and Market Intelligence. As the new Center of Excellence, we will leverage our rich data around the customer, our stores, and the marketplace to create insights that drive strategy for all key pillars in the business. As a newly formed team, we are tasked with creating the future data and insight capabilities for the organization. The team is seeking a Sr. Director of Analytics who can bring to bear industry-leading capabilities that leverage our granular behavior-based data for nearly 40million households coupled with our external and internal sales and market data and in turn build new solutions that will accelerate our intelligence and drive new strategy and thinking for the organization. This person must be intellectually curious, business-facing and a talent developer passionate about identifying unique and exciting insights that is scalable.

Key Responsibilities include, but are not limited to:

As a leader of the Customer and Market Center of Excellence, develop a vision for the organization to distill complex problems into compelling insights - using the best of data science and human creativity to deliver effective and impactful solutions for retail. Build a team of highly competent associates who can build out the future analytic capabilities for the customer and market analytics organization. This includes:

* Assessing existing data and analytic assets and creating the roadmap that accelerates our diagnostic and predictive capabilities for the organization
* Develop a 1-5-year roadmap, in partnership with data engineering that creates scalable new intellectual assets founded on data and science capabilities
* Attract, retain, and develop a high-performing motivated team that can introduce new analytic solutions that drive the organization's desire to embrace new insights in a test, learn and scale approach to winning with customers and the market
* Work with vendor partners to ensure insight projects are properly briefed and best practice both in delivery but in the data and analytic approach to solving the business question(s)
* Effectively managing projects, tasks, and stakeholders to ensure that projects are delivered on time, within budget and to brief specification while ensuring minimal downtime and maximum utilization.
* Interpreting results and developing actionable recommendations from the data analysis to build relevant customer stories for clients.
* Quality Assurance of own code and that of team members to ensure the highest quality work is being delivered to our clients.
* Identifying opportunities for standardization & automation of existing solutions and processes to enable maximum potential from our teams.
* Challenging and improving our analytical capabilities/products.
* Working closely with key internal stakeholders to ensure sound knowledge of client objectives and customer insight, to subsequently design best-in-class solutions.
* Following best practice in disk space management to help ensure that disk space is not fully utilized such that all deliverables across the business can be delivered on time.
* Add responsibilities for building and leading high performing and motivated team.

Qualifications:

* Bachelor's degree in mathematics, statistics, analytics, data science, or related discipline. Masters or MBA highly preferred.
* 12+ years of experience in leading customer and marketing analytics functions.
* 4+ years of experience in consulting or professional services
* 4+ years of experience in extracting insights from large databases, translating market research into actionable solutions and presenting findings and recommendations to clients
* 2+ years of experience using advanced algorithms, programming languages, or technologies in the development of technical analytics solutions or capabilities.
* 5+ year in managing teams.
* Experience with LiveRamp or other data onboarding/identity resolution partners
* Experience querying data from relational databases using SQL.
* Experience using R, Python, or other similar statistical software to develop analytical solutions.
* Experience with data wrangling, data cleaning and prep, dimensionality reduction.
* Experience with Big Data concepts, tools, and architecture (e.g. Hadoop, Pig, Hive, Spark, Sparkling Water).
* Ability to create computationally efficient solutions.
* Data visualization skills and ability to present technical solutions to non-technical audience.
* Strong interpersonal and communication skills.
* Strong analytical, creative problem-solving and decision-making skills
* Strong business acumen: grocery and/or retail experience is a plus.
* Passionate about data, analysis, and insights.
* Natural curiosity that welcomes and embraces change and willingness to try new things and to fail.
* Ability to work in a highly collaborative environment.

Closing Date: TBD

How to Apply: Interested candidates are encouraged to submit a resume by visiting https://www.albertsonscompanies.com/careers/en/home.html

Diversity is fundamental at Albertsons Companies. We foster an inclusive working environment where the different strengths and perspectives of each employee is both recognized and valued. We believe that building successful relationships with our customers and our communities is only possible through the diversity of our people. A diverse workforce leads to better teamwork and creative thinking, as well as mutual understanding and respect.

The Albertsons Companies policy is to provide employment, training, compensation, promotion and other conditions of employment without regard to race, color, religion, sexual orientation, gender identity, national origin, sex, age, disability, veteran status, medical condition, marital status or any other legally protected status.

We support a drug-free workplace -- some positions require applicants offered a position to pass a pre-employment drug test before they are hired.

AN EQUAL OPPORTUNITY EMPLOYER