Job Description

Job Description
Position Summary
The Parking Facility Manager supervises and coordinates the work of ABM Parking Services employees that provides Parking management to commercial parking facilities.

Essential Duties

* Will develop, implement, direct and support best practices, ABM polices and standards in quality management, job and site safety programs, and personnel administration. Promotes positive employer/employee /customer relationships and interactions. Implements employee training and skill enhancement programs, provides structured employee disciplinary procedures. Interacts directly with the Property Manager of Client on a daily basis to maintain close communication regarding parking and staffing of operations.
* Responsible for maintaining positive customer relations from property management level up to senior executive level. Supports ABM activities in budget preparation and vendor/contractor oversight and is responsible to help manage cost and to identify and institute cost savings projects.
* Provides on-going oversight and support for ABM administration, budgetary and financial procedures, processes and standards. Responsible to develop, enhance and submit various professional level written reports, rate surveys, correspondence on a timely basis. Supports and assists in development of new business opportunities for ABM.
* Reports daily to ABM Project Manager and executive levels of the organization. Interacts with various organizational support elements including administrative, human resources, financial, quality control and safety departments.
* The position is required to attend and participate in meetings. Be readily available on a 7-day 24 hour on call basis and to work off shifts when required. Respond effectively to emergency calls on a as need basis.
* Management of up to 3,000 plus stalls.
* Will manage a staff of 5 to 10 or more.
* Manages the Sub Contractor Agreement with Admiral Security to insure operations and accounting compliance with the terms of the Agreement including any modifications to the Scope of Work.
* Interact with Customers on Administrative and Accounting issues and oversees Operational issues that affect ABM with delegation of duties to Admiral.
* Primarily responsible for the collection of all Parker AR and the customer collections process.
* Reports directly to the Project Manager and maintains a close working relationship with the Port of Oakland Project Manager and leadership.
* Staff scheduling and payroll management for all employees in accordance with the budget.
* Auditing of daily transactions, ticket and validations controls and POS (Point of Sale) reconciliations.
* Handling of insurance claims for auto/truck damages from incident to completion of claims.
* Reviews and approves the monthly Land Owner Statement including working with ABM Accounting staff to finalize modifications and GL codes so the LOS matched the approved operating budget with respect to the GL names and charges.
* Perform other duties as assigned or requested.

Minimum Requirements

* Bachelors Degree is preferred but not required. Degrees in Business Administration or Management preferred.
* A minimum of three (3) years experience in the field and prior management experience is required.
* Must have knowledge of MS Office Applications including Word, Excel, Outlook and PowerPoint.
* Must have knowledge of Score4 accounting program with the ability to pull reports and revise documents as needed.
* Must have excellent verbal and written communication skills.
* Able to work well in a customer focused team environment and lead a staff of 5 to 10 in the parking office.
* Proven ability to work with a variety of staff and management.