Job Description
* Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
* Leads a team and oversees the complex or diverse operations or functional area - impacts a significant part of the organization and entails leading teams in completing multiple step transactions/processes
* Requires strong process management knowledge and understanding of the business and operational function areas supported
* Manages team requiring workforce to decision on acceptable level of risk- Moderate to High risk potential (loss/reputational) for functional area
* Plans, organizes and coordinates the activities for own area and resolves operational issues and work focus time horizon is generally medium term
* Decision making authority and ambiguity and nature of issues managed are generally more complex, risk oriented, time sensitive and/or impacts a significant part of the organization
* Effectively handles critical and/or high risk issues, determining the most appropriate course of action for resolution
Requirements
* High School diploma required; Undergraduate degree preferred
* 4+ years relevant experience
* Proficient knowledge of business operations standards, procedures, laws, rules and regulations
* Knowledge of current and emerging trends
* Skill in mentoring, coaching and performance management
* Skill in using analytical software tools, data analysis methods and reporting techniques
* Skill in using computer applications including MS Office
* Skill in mentoring, coaching and performance management
* Ability to communicate effectively in both oral and written form
* Ability to work collaboratively and build relationships
* Ability to work successfully as a member of a team and independently
* Ability to exercise sound judgment in making decisions
* Ability to analyze, research, organize and prioritize work while meeting multiple deadlines
* Ability to process and handle confidential information with discretion
* Must be eligible for employment under regulatory standards applicable to the position.
Hours
M - F
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Cherry Hill, NJ
TD Bank, America’s Most Convenient Bank®, is one of the 10 largest banks in the U.S. with deep roots in the community dating back more than 150 years.
TD Bank offers a broad array of retail, small business and commercial banking products and services to millions of customers through its extensive network of thousands of convenient locations and ATMs throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. TD Bank is headquartered in Cherry Hill, New Jersey.
In addition to banking products, TD Bank and its subsidiaries provide clients with customized private banking and wealth management services through TD Wealth® and vehicle financing and dealer commercial services through TD Auto Finance.
TD Bank is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD."