R.R. Donnelley

Team Lead

Posted on: 2 Jan 2021

Plainfield, IN

Job Description

Multiple shifts available

Job Description:

1. Evaluate and prioritize daily workload
2. Assign tasks and coordinate warehouse activities
3. Evaluate and coordinate processes and procedures for continuous improvement
4. Identify, evaluate and coordinate the training of shipping personnel.
5. Assist the Supervisor with performance reviews and disciplinary actions
6. Work with the Supervisor on continuous improvement of processes and procedures
7. Assist the Account Team in ensuring customer requirements are met
8. Meet daily productivity goals established for all activities. Adjust and correct when goals are not met.
9. Develop team members reporting to lead to increase flexibility of team in the department.
10. Trouble shoot problems with the pick confirming, packing, missing product, system issues, etc., when needed.
11. Prioritize orders according to the urgency of delivery and follow up on the status of those shipments.
12. Coordinate the bulk process by prioritizing the daily orders, sample boxes, paper work, and setting up the production line.
13. Have contact with the UPS reps and for any system problems.
14. Notify the Department Supervisor of personnel, product or shipping related issues.
15. Investigate and resolve picking errors such as, wrong quantities, wrong piece, wrong product in location, etc.
16. Discuss on a daily or weekly basis the individual % of error. Follow up with a positive or negative ROD when appropriate.
17. Monitor the employees starting and ending times, ensuring all employees are at their working stations and ready to work.
18. Monitor all shipping personnel ensuring maximum production.
19. Responsible to drive process improvement efforts through innovative and motivational techniques.
20. Walk the racks and ensure the pickers are keeping the racks clean, opening only one product box per pallet, picking product by layer to ensure safety standards, and notify a material handler of any unsafe conditions.
21. Develop and maintain functional back-ups for each critical job function for the the area.
22. Train employees as needed.
23. Other duties as may be assigned



Required Skills

Required Skills:

* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
* Skill in verbal and written communication, forward and progressive thinking, and problem analysis and resolution
* Ability to write routine reports and correspondence
* Ability to physically count articles or products on shelves, racks and pallets
* Adept with basic mathematical calculations, and preparing written operational reports

Required Experience

Required Experience:

* High School Diploma.
* Minimum 1 to 2 years related production, warehouse and/or distribution center experience.
* 1 year of leadership experience preferred.
* Experienced with applicable safety regulations.
* Ability to lead and train a high performance team and achieve results and team goals.
* Carry out responsibilities while upholding our values and ethics.
* Operate a personal computer and job related software.
* Ability to work flexible schedule to include weekends if business require it.

R.R. Donnelley

Chicago, IL

R.R. Donnelley & Sons Company, an integrated communications provider, enables organizations to create, manage, deliver, and optimize their multichannel marketing and business communications. It operates through Business Services and Marketing Solutions segments. The Business Services segment offers commercial printing products and branded materials, including manuals, publications, brochures, business cards, flyers, post cards, posters, and promotional items; and specialized transportation and distribution services.

It also provides customer billings, financial statements, healthcare communications, and insurance document statement printing services; distribution, shipping, healthcare, durable goods, promotional, and consumer product goods packaging labels; and packaging solutions, including rigid boxes and in-box print materials for clients in the consumer electronics, life sciences, cosmetics, and consumer packaged goods industries. In addition, this segment offers workflow design, assembly, configuration, kitting, and fulfillment services for clients in the consumer electronics, telecommunications, life sciences, cosmetics, education, and industrial industries.

Further, it provides invoices, order, and business forms that support the private and public sectors; and outsourcing services, such as creative services, research and analytics, financial management, and other services for legal providers, insurance, telecommunications, utilities, retail, and financial services companies. The Marketing Solutions segment offers direct marketing, such as audience segmentation, creative development, program testing, print production, postal optimization, and performance analytics for large-scale personalized direct mail programs; and in-store marketing, digital print, kitting, fulfillment, digital, and creative solutions and list services. It operates in the United States, Asia, Europe, and internationally. The company was founded in 1864 and is based in Chicago, Illinois.

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