Job Description

Overview

Envision Physician Services is a multispecialty physician group and practice management company. Established in 1953, our organization provides anesthesia, emergency medicine, hospital medicine, radiology, primary/urgent care, surgical services, and women’s and children’s health services to hospitals and health systems nationwide. Sheridan Healthcare, EmCare, Reimbursement Technologies and Emergency Medical Associates have recently joined forces to form Envision Physician Services.  As one organization, we now provide a greater scope of service than any other national physician group. Our collective experience from hundreds of local, customized engagements, culture of continuous lean process improvement, and team of experts in the business of healthcare enable us to better solve complex problems and consistently give healthcare organizations confidence in our execution. Our combined organization serves more than 780 healthcare facilities in 48 states and the District of Columbia.

If you are looking for a stable, fast-paced, growing company in the healthcare industry that is committed to innovation, excellence and integrity, then this may be a great next step in the advancement of your career.

We currently have an exciting opportunity for a Clinical Supervisor at Questcare, Dallas. The Clinical Supervisor is responsible for the effective supervision of an office or offices.  Provides effective day-to-day supervision, employee performance monitoring and works closely with Office Manager to implement and enforce practice goals and objectives.  Serves as the first point of contact for providers and staff for day to day operations.

This is a great opportunity for the right candidate!

Responsibilities

Ensures staff is in attendance. Coordinates call outs and vacations to ensure staff coverage throughout office.
Supervises staff activities. Trains new and existing employees in office policies, procedures and systems.
Leads staff meetings for assigned office(s) in conjunction with the Office Manager.
Supports Office Manager in ensuring licensure and certification are kept current.
Mentors staff to achieve excellent performance. Evaluates and counsels staff as necessary. Performs all functions of hiring, performance reviews, corrective actions, and terminations with supervision.
Advises Office Manager on staffing needs for assigned offices.
Attends management and physician meetings as needed.
Oversees workflow of office staff, making necessary adjustments as needed.
Build office morale by promoting a supportive team environment.
Maintains procedures, guidelines, and reference manuals for assigned area and ensures all policies are being followed within the office(s).
Maintains a neat and orderly facility. Monitors compliance with regulatory agencies. Ensures OSHA, HIPAA, CLIA, environment of care, fire code, and other regulatory metrics are met at all times. Ensures licensure is current and displayed as per federal, state, county, and city regulations.
Ensures mock drills are performed and emergency preparedness is maintained for assigned area.
Ensures and oversees offices are secured when business day is complete and ready for the next day.
Monitors medical records requests and ensures EVPS policy is followed regarding legal medical records requirements.
Serves as a resource for electronic medical records system implementation, training, and use.
Disseminates correspondence and ensures all logs are maintained.
Reviews and follows up on patient satisfaction surveys.
Manages front-end revenue cycle tasks performed in the offices.
Serves as the point of contact for patient billing concerns in office if administrative staff cannot resolve. Establishes payment plans with self-pay patients within EVPS policy. Communicates patient payment plans or requests for adjustments to manager or director and billing staff; documents appropriately in practice management system.
Responsible for adhering to Information Security Policies and ensuring Envision is as secure as possible.
Other duties as assigned

Qualifications

Very strong written, oral, and interpersonal communication skills
Ability to effectively prioritize and execute tasks in a high-pressure environment
Experience working both independently and, in a team-oriented, collaborative environment
Demonstrates ability in leadership or managing others
Strong interpersonal, project management and mentoring skills. Ability to make decisions in a rapidly growing, professional, service-oriented environment.

Education/Experience

Bachelor’s Degree from four-year College or university preferred and three or more years of related experience; or equivalent combination of education and experience.
Previous supervisory or team lead experience preferred.

Computer Skills

To perform this job successfully, an individual should have knowledge of:

Microsoft Office Suite
Proficiency with electronic medical records and practice management systems.