Outlet Server - Main Bar
Posted on: 5 Apr 2021
Napa, CA
Job Description
Job Summary
The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.
Education & Experience
* High School diploma or equivalent required.
* Experience in a hotel or a related field preferred.
* California Food Handler Certification Required.
* TIPS Alcohol Certification Required.
Physical Requirements
* Flexible and long hours sometimes required.
* Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Ability to stand during entire shift.
* Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.
General Requirements
Fundamental Requirements
* Available to work a flexible schedule, including workdays, evenings, weekends, and/or holidays as needed.
* Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
* Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
* Have a thorough knowledge of menus and current specials in applicable outlets.
* Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
* Pre-bus all tables removing soiled dishes after each course.
* Be familiar with the operation of the P.O.S system.
* Perform cashiering functions by closing checks and preparing end of shift paperwork.
* Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
* Ensure that tables and side stands are kept stocked, tidy and clean.
* Keep all beverages at least full (coffee, tea, soda, water, and lemonade).
* Breakdown trays of soiled dishes and linen in the dishroom according to established standards.
* Answer the telephone according to standards.
* Consistently upsell food, beverage and promotional items to guests.
* Be familiar with fire extinguishers, locations and know how to use them.
* Receive and deliver food and beverage orders and collect payment.
* Ensure overall guest satisfaction.
Wyndham Worldwide
Orlando, FL
Our global presence in 110 countries at more than 200 vacation ownership resorts and 4,300+ affiliated exchange properties distinguishes Wyndham Destinations as the world’s largest vacation ownership, exchange and rental company. Each year our team of 25,000 associates delivers great vacations to millions of families as they make memories of a lifetime.
Beliefs and Values
What we believe . . .
We believe in putting the world on vacation.
Vacations fuel our company, our careers and the lives of our customers. We open the world to travel. We celebrate the joy of the journey and the delight of the destination.
We believe in finding your perfect place.
Wyndham Destinations enables you to own vacations forever, exchange for a new view, or rent for a visit.
We believe in hospitality with heart.
Vacations deliver some of life’s best memories, and our global team is here to help you make the most of our big, wide world.
Our world is your destination.(SM)
Wyndham Destinations Core Values:
The execution of our strategy is firmly anchored by our culture — the foundation comprised of the shared values, competencies and spirit of our global team. Aligned with our vision to put the world on vacation, our values are the HEART of Wyndham Destinations:
Hospitality
Engagement
Accountability
Respect
Teamwork
We recognize that our impact on customers, associates, and communities strengthens lives. Wyndham Destinations thrives upon the commitment of our 24,000+ associates, and we foster a culture that unlocks the full potential for success as a company, and as individual and team contributors.
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IndustryHotel/Tourism
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No. of Employees39,200+
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Jobs Posted5797
